NEPTS Liaison Assistant
Posting date: | 25 July 2025 |
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Salary: | £24,169.00 per year |
Additional salary information: | £24169.00 a year |
Hours: | Full time |
Closing date: | 04 August 2025 |
Location: | Warwick, CV34 5BW |
Company: | NHS Jobs |
Job type: | Permanent |
Job reference: | C9217-VN072-25-26 |
Summary
Answers and responds to incoming calls when required, inputting details of advance bookings by direct contact, telephone/fax from customer units/staff, and transport enquiries from GPs and general public applicable to the locality. Operates computers and peripherals. In conjunction with the Operations Centre Team, ensures that patient movement is co-ordinated and that a dialogue exists between the locally based operational staff and operations centre to maximise the effective use of available resources. Reports to the PTS Area Manager C & W on the performance of operational staff in the delivery of the Service. In liaison with the Operations Centre Team, allocates patient journeys to operational staff working for the Patient Transport Service. In liaison with the Operations Centre Team, ensure the effective deployment of resources to ensure service provision to the Locality. Liaises with staff on wards and departments at treatment centre/units, ensuring any issues are dealt with in the appropriate manner or directed accordingly. Other The post-holder from time to time will be required to undertake assistant duties at other localities and/or the Operations Centre Team. The post-holder when required to work away from his/her own locality will be required to use his/her own car or public transport. The post-holder will be required to attend training courses as and when required.