Sales / Customer Service Representative
| Posting date: | 25 July 2025 |
|---|---|
| Salary: | £25,300 to £28,000 per year |
| Hours: | Full time |
| Closing date: | 24 August 2025 |
| Location: | DY6 7FT |
| Remote working: | On-site only |
| Company: | MET Recruitment |
| Job type: | Permanent |
| Job reference: | JOB-4282-20726 |
Summary
What’s on offer:
• £25,300-£28,000 per annum
• Monday – Friday 8am - 4pm / 9am - 5pm
• Permanent
• 25 Days Annual Leave plus Bank Holidays
• Learning and training opportunities
• Company Pension Scheme
• Free onsite parking
We are currently working with a well-established company who are looking for an enthusiastic Customer Service/Sales Advisor to join their team. The Successful Candidate will need to be confident in a target driven environment and have excellent customer service skills and experience with outbound calling within a sales environment.
Key Responsibilities:
• Receiving inbound customer calls and dealing with all queries in a professional manner.
• Providing Technical support over the telephone where required on company products.
• Assisting with enquiries receive via internal web chat function in a quick and accurate fashion.
• Providing an extremely high level of customer service befitting quality retailer.
• Initiating sales with potential customers via phone or e-mail.
• Listening to customer needs and informing them of relevant products.
• Creating lasting relationships with customers to enable repeat sales.
• Taking an active part in group projects to promote new and existing products.
• Contributing towards achieving set group sales targets.
• Maintaining customer database
Person Specification:
• Passion for high level of customer service.
• Previous experience in telesales position (cold calling)
• Strong sales skills with proven record of exceeding group sales targets.
• Confident.
• Self-motivated.
• Excellent telephone manner.
• Good IT skills, particularly with reference to Microsoft Office.
• Enjoy working in a target driven team environment.
• Flexibility to take on different daily tasks and provide cover when required.