Account Manager
| Posting date: | 25 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 August 2025 |
| Location: | West Malling, Kent |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Cloud21 Ltd |
| Job type: | Permanent |
| Job reference: | JO06 |
Summary
Job title: Account Manager
Contract type: Permanent (full-time)
Hours: 37.5 hours per week
Salary: £83,755 – £92,481 (DOE) per annum plus competitive OTE
Perks & Benefits:
One of the many ways we thank you for sharing your talent with us is with our benefits package. We have carefully designed it for wherever you are in your life and career. Some of what we offer:
•Hybrid – This role offers the flexibility to work remotely, with up to 50% travel to our Head Office in West Malling, Kent as well as business meetings or client sites across the UK and Ireland, as required for the fulfilment of the role.
•Prepare for retirement – we match employee pension contributions up to 6% based on length of service and offer a salary sacrifice option.
•Health and wellbeing – company sick pay, and comprehensive options for health, dental and vision coverage, access to an employee assistance programme, internal wellbeing champions to promote and support health and wellbeing, and life assurance.
•Enhanced annual leave – 25 days FTE increasing to 30 FTE based on length of service, plus the flexibility to buy or sell.
•Enhanced family leave - maternity leave – 13 weeks full pay/13 weeks half pay, and paternity leave – 2 weeks full pay.
•Giving Something Back – We offer a volunteering day (pro-rated based on working hours) and access to a volunteering platform, enabling you to get involved in community support initiatives.
How you will contribute:
As an Account Manager you will have extensive experience of client relationship management and business development within the healthcare sector, focused on digital transformation across NHS and healthcare organisations who primarily work with Epic.
You will demonstrate sector expertise and advisory capabilities, understanding the complex strategic challenges facing healthcare leaders whilst articulating Cloud21's breadth of consulting services and thought leadership to C-suite executives and senior stakeholders.
As a trusted advisor and relationship manager, you will apply your experience to extend and develop strategic partnerships with existing clients while identifying new engagement opportunities. Working closely with our delivery leaders and teams, you will cultivate long-term client relationships that drive sustainable growth and position Cloud21 as the preferred strategic partner for healthcare digital transformation.
Success Criteria:
For full job description and to apply, please visit: https://www.cloud21.net/careers
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we can effectively manage interest. Therefore, if you are interested in joining us at Cloud21, please do not hesitate to apply. If you need any adjustments to our recruitment process, or if there is anything we can do to make the experience more comfortable for you, please let us know.
We are committed to building a diverse and inclusive workforce where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, or any other characteristic. If you require any reasonable adjustments during the recruitment process, please let us know or, if you have any questions about how your experience and qualifications align with the role before applying, feel free to get in touch with us (recruitment@cloud21.net).
By applying for a role with us, you acknowledge that you have read and understood the relevant section of our Privacy Notice, which you can find on our website. This explains how we collect, use, and protect your personal data in relation to your engagement with us - whether as a candidate or a contractor.
Contract type: Permanent (full-time)
Hours: 37.5 hours per week
Salary: £83,755 – £92,481 (DOE) per annum plus competitive OTE
Perks & Benefits:
One of the many ways we thank you for sharing your talent with us is with our benefits package. We have carefully designed it for wherever you are in your life and career. Some of what we offer:
•Hybrid – This role offers the flexibility to work remotely, with up to 50% travel to our Head Office in West Malling, Kent as well as business meetings or client sites across the UK and Ireland, as required for the fulfilment of the role.
•Prepare for retirement – we match employee pension contributions up to 6% based on length of service and offer a salary sacrifice option.
•Health and wellbeing – company sick pay, and comprehensive options for health, dental and vision coverage, access to an employee assistance programme, internal wellbeing champions to promote and support health and wellbeing, and life assurance.
•Enhanced annual leave – 25 days FTE increasing to 30 FTE based on length of service, plus the flexibility to buy or sell.
•Enhanced family leave - maternity leave – 13 weeks full pay/13 weeks half pay, and paternity leave – 2 weeks full pay.
•Giving Something Back – We offer a volunteering day (pro-rated based on working hours) and access to a volunteering platform, enabling you to get involved in community support initiatives.
How you will contribute:
As an Account Manager you will have extensive experience of client relationship management and business development within the healthcare sector, focused on digital transformation across NHS and healthcare organisations who primarily work with Epic.
You will demonstrate sector expertise and advisory capabilities, understanding the complex strategic challenges facing healthcare leaders whilst articulating Cloud21's breadth of consulting services and thought leadership to C-suite executives and senior stakeholders.
As a trusted advisor and relationship manager, you will apply your experience to extend and develop strategic partnerships with existing clients while identifying new engagement opportunities. Working closely with our delivery leaders and teams, you will cultivate long-term client relationships that drive sustainable growth and position Cloud21 as the preferred strategic partner for healthcare digital transformation.
Success Criteria:
For full job description and to apply, please visit: https://www.cloud21.net/careers
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we can effectively manage interest. Therefore, if you are interested in joining us at Cloud21, please do not hesitate to apply. If you need any adjustments to our recruitment process, or if there is anything we can do to make the experience more comfortable for you, please let us know.
We are committed to building a diverse and inclusive workforce where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, or any other characteristic. If you require any reasonable adjustments during the recruitment process, please let us know or, if you have any questions about how your experience and qualifications align with the role before applying, feel free to get in touch with us (recruitment@cloud21.net).
By applying for a role with us, you acknowledge that you have read and understood the relevant section of our Privacy Notice, which you can find on our website. This explains how we collect, use, and protect your personal data in relation to your engagement with us - whether as a candidate or a contractor.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.