Service Contract Inspector
| Posting date: | 25 July 2025 |
|---|---|
| Salary: | £33,454 to £35,652 per year |
| Hours: | Full time |
| Closing date: | 08 August 2025 |
| Location: | M32 0RS |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | MSV Housing Group |
| Job type: | Permanent |
| Job reference: |
Summary
Hours of Work: 35 per week
Closing date: 4th July 2025
Interviews: TBC
At MSV Housing we’re committed to making sure our customers have good quality safe homes, and our Service Contract Inspector are key to making this happen.
We are looking to recruit an enthusiastic individual to join our established team. Reporting to our Services Manager, our Service Contract Inspector provide inspect the standard of Garden Maintenance, Communal Cleaning and Window Cleaning across our stock where communal services are delivered and a Service Charge collected. This is to be done on a routine basis.
In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.
What do our Service Contract Inspector do;
Support the Services Manager in overseeing grounds maintenance, communal cleaning, and window cleaning. Conduct regular site inspections and ensure contractor compliance and quality standards.
Act as a key contact for residents, promoting involvement and satisfaction. Liaise with tenants, contractors, and external agencies to maintain safe and welcoming communal environments.
Maintain accurate records of inspections, contractor performance, and compliance. Provide monthly assurance reports and support service charge reviews.
Identify and report health and safety issues, fly tipping, and neighbourhood disputes. Ensure all work aligns with regulatory and policy requirements.
Work closely with internal teams and contractors to improve service delivery, onboard new schemes, and share best practices across departments.
What we are looking for;
Full driving licence and willing to travel across the northwest
Experience in effective management and delivery of H&S data and process management and systems
Experience of conducting risk assessments, including fire risk, and following through actions.
Skilled in use and operation of Microsoft Word, Excel and Outlook and able to collate, prepare & present management reports.
Ability to issue clear instructions of actions necessary to address defects and regulatory breaches
A methodical and conscientious approach to accuracy and attention to detail
Collaborative and supportive approach
We offer a range of great benefits including:
Company vehicle
Essential car user allowance to support you with car running costs
Flexibility on where you work with home working kit provided
33 days holiday per year plus bank holidays, and a holiday a buy scheme.
Company pension scheme with up to 10% matched contributions
Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.
Enhanced sick pay with up to 3 months full pay and 3 months half pay
Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
Life assurance subject to being a member of our company pension scheme.
Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.
MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.
MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.
For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/
If you wish to discuss the roles informally, please contact Nichola Timmon, Services Manager on 07946464238.
Interview dates are to be confirmed; interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.
We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.
If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Closing date: 4th July 2025
Interviews: TBC
At MSV Housing we’re committed to making sure our customers have good quality safe homes, and our Service Contract Inspector are key to making this happen.
We are looking to recruit an enthusiastic individual to join our established team. Reporting to our Services Manager, our Service Contract Inspector provide inspect the standard of Garden Maintenance, Communal Cleaning and Window Cleaning across our stock where communal services are delivered and a Service Charge collected. This is to be done on a routine basis.
In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.
What do our Service Contract Inspector do;
Support the Services Manager in overseeing grounds maintenance, communal cleaning, and window cleaning. Conduct regular site inspections and ensure contractor compliance and quality standards.
Act as a key contact for residents, promoting involvement and satisfaction. Liaise with tenants, contractors, and external agencies to maintain safe and welcoming communal environments.
Maintain accurate records of inspections, contractor performance, and compliance. Provide monthly assurance reports and support service charge reviews.
Identify and report health and safety issues, fly tipping, and neighbourhood disputes. Ensure all work aligns with regulatory and policy requirements.
Work closely with internal teams and contractors to improve service delivery, onboard new schemes, and share best practices across departments.
What we are looking for;
Full driving licence and willing to travel across the northwest
Experience in effective management and delivery of H&S data and process management and systems
Experience of conducting risk assessments, including fire risk, and following through actions.
Skilled in use and operation of Microsoft Word, Excel and Outlook and able to collate, prepare & present management reports.
Ability to issue clear instructions of actions necessary to address defects and regulatory breaches
A methodical and conscientious approach to accuracy and attention to detail
Collaborative and supportive approach
We offer a range of great benefits including:
Company vehicle
Essential car user allowance to support you with car running costs
Flexibility on where you work with home working kit provided
33 days holiday per year plus bank holidays, and a holiday a buy scheme.
Company pension scheme with up to 10% matched contributions
Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.
Enhanced sick pay with up to 3 months full pay and 3 months half pay
Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
Life assurance subject to being a member of our company pension scheme.
Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.
MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.
MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.
For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/
If you wish to discuss the roles informally, please contact Nichola Timmon, Services Manager on 07946464238.
Interview dates are to be confirmed; interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.
We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.
If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.