Head of PFI Operations
| Posting date: | 24 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 23 August 2025 |
| Location: | Prescot, L35 5DR |
| Company: | Compass Group |
| Job type: | Permanent |
| Job reference: | 194132 |
Summary
Head of PFI Operations
Lead Operational Excellence in a Vital Healthcare Setting
Are you a results-driven leader with a passion for delivering operational excellence in complex, high-stakes environments? We’re seeking a Head of PFI Operations to lead the delivery of outstanding soft services facilities services on a critical PFI healthcare contract.
Based onsite, you’ll oversee day-to-day operations, inspire high-performing teams, and ensure service delivery meets the highest standards for safety, quality, and sustainability — all while nurturing long-term client relationships and achieving key financial goals.
? Your MissionLead a diverse, multi-functional FM team on a major acute PFI healthcare contract
Build and maintain strong client partnerships grounded in trust and shared values
Ensure consistent compliance with commercial, financial, and operational targets
Create a culture of continuous improvement, wellbeing, and high performance
Deliver safe, sustainable, and efficient services with a focus on innovation and data
Lead the contract to deliver outstanding customer and patient experience
Manage full P&L accountability, including forecasting, income, cost control, and risk
Embed and uphold a zero-tolerance, accident-free safety culture
Promote sustainability and social value through practical, measurable initiatives
Collaborate across Compass to drive best practice and identify growth opportunities
Monitor KPIs and contract compliance, acting swiftly to improve performance
Develop an annual business plan aligned with both company and client goals
Essential Skills & Experience:
Degree or equivalent experience in senior leadership of acute FM services
Proven track record managing complex PFI or large healthcare contracts
Strong financial acumen with full P&L management
Ability to lead, motivate, and develop high-performing teams
Clear understanding of commercial contracts and governance
Excellent communication and stakeholder engagement skills
Willingness and flexibility to travel to Compass sites across the UK
Personal Qualities:
Curious, confident, and courageous leadership style
Strategic thinker with a focus on outcomes and impact
Passionate about service delivery, safety, and sustainability
Strong interpersonal and negotiation skills
Growth mindset with the ability to manage multiple priorities
At Compass, we empower leaders who are passionate about creating better outcomes — for clients, teams, and communities. You’ll have the autonomy and support to make a real impact in a role that combines purpose, people, and performance.
Ready to take the lead on one of our most important PFI operations?
Apply today and help us shape a better future for healthcare services in the UK.