Central Teams & CHC Officer (Brokerage, Appeals & Complex Care)
| Posting date: | 24 July 2025 |
|---|---|
| Salary: | £31,049 to £37,796 per year |
| Additional salary information: | £31049 - £37796 a year |
| Hours: | Full time |
| Closing date: | 03 August 2025 |
| Location: | Oxford, OX4 2PG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | D9482-ICB-5774KB-A |
Summary
Supporting the business change process under the guidance of the AACCC Business Intelligence and Reporting Manager To be an effective champion for Broadcare across AACCC To be responsible for supporting, advising and coaching staff with processes, data maintenance in order to help them deliver benefits in their areas. To promote best practice in the administration and delivery of the AACCC service with consistent application of the National Framework and local policies To manage and prioritise own workload, working on own initiative to a large degree, assessing situations which may involve information from a variety of quite different sources with differing levels of confidentiality and complexity. Support the AACCC Business Intelligence and Reporting Manager in managing the teams core administrative systems, i.e. annual leave, sickness absence, appraisals, mandatory training etc. To provide line management to team members of a lower level in your workflow mentorship and guidance to all administrative staff of a lower level. To sign off expense payments within financial guidelines inclusive of dealing with queries as appropriate. Co-ordinating workflow: Set up exception reporting system to handle routines without supervision Routinely re-order department supplies, or delegate as appropriate. Update mail/phone directories, or delegate as appropriate. Proactively plan out with the admin team, the time they require to underpin the delivery against deadlines i.e. weekly/quarterly returns Follow up actions from the Senior Management team meetings if needed Put in place and monitor the completion of appraisals and mandatory training across their team In partnership with the AACCC Business Intelligence and Reporting Administrator manage band 3 and band 4 administrators within AACCC, supporting the recruitment process and organising induction as required by the Management Team. To set up equipment for new members of staff, including set up of new IT account and access permissions, or closing down of IT accounts. To undertake training of administration staff of a lower level in order to develop and maintain standards and support quality service delivery of the team. To work with Management Team and colleagues to develop standard processes and procedures across the department, including proposal of system improvement, implementation of change and the communication of change to the AACCC Team. Provide high quality project, service, initiative and administrative support including information and analysis as the locality administration manager for AACCC. The post holder will undertake reporting and analysis of information to support delivery The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The post holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.