Team Officer - Business Improvement
| Posting date: | 23 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 22 August 2025 |
| Location: | Bury, BL9 0SW |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75718830 |
Summary
Team Officer Business Improvement
Location:Office based with some home working
Contract Type:Full-time / Permanent
Salary:Grade 8 Starting salary £27,711
Closing Date: 8th August 2025
About the Role
Are you a data-savvy, systems-focused professional with a passion for public service? Bury Council is looking for a highly motivated Team Officer Business Improvement to join our Corporate Collection and Support team. This is a fantastic opportunity to play a pivotal role in enhancing service delivery, improving system functionality, and supporting the Council’s Let’s 2030 Strategy.
Key Responsibilities
- Maintaining and developing key systems and software to improve service performance.
- Leading on data reconciliation, reporting, and quality assurance to support operational excellence.
- Contributing to the Council’s annual billing and mailing process and digital transformation initiatives.
- Providing accurate and timely data for Freedom of Information requests, statutory returns, and Housing Benefit Subsidy claims.
- Supporting the development of cost-effective, accessible digital services for residents and stakeholders.
- Assisting in training colleagues and maintaining communication templates and documentation.
About You
- Demonstrable experience delivering high-quality service in a data-led or multidisciplinary environment.
- Strong analytical and technical skills, with the ability to interpret complex information and apply it to daily operations.
- A proactive, solution-focused mindset with a commitment to continuous improvement.
- Excellent communication and collaboration skills, with the ability to work across teams and with external partners.
- Comfortable working both independently and as part of a team.
You will be based at the Council Offices at 6 Knowsley Place, Bury.
Normal hours of work are 37 hours per week based around the usual business working week.
Our Mission and Values
At the heart of our work is a commitment to financial sustainability, community support, and inclusive service delivery. We are proud to operate under three core principles:
- Let’s Engage We manage all Council income efficiently and proactively to help keep services running for our community. We aim to collect and recover funds quickly and fully, while offering preventative support to help residents and businesses meet their obligations.
- Let’s Enable We protect the Council’s financial health by ensuring income is administered, collected, and recovered effectively and expediently. We do this while supporting those who need help and always following legal and local policy frameworks.
- Let’s Support We are dedicated to reducing inequalities and promoting financial inclusion across the borough. Our proactive welfare support offer ensures that every resident can access the help they need, regardless of their circumstances.
Join us in making a real differencesupporting communities, enabling services, and engaging with purpose.
What We Offer
- A supportive and inclusive working environment.
- Opportunities for professional development and training.
- Flexible working arrangements.
- The chance to make a real impact in your community.
About Bury
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.
Please note we are unable to support with sponsorship at this time.
As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way
Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
Next steps
Interviews will be held week commencing 4th August 2025
↗ Role Profile - Team Officer - Business Improvement
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