Clinical Access Line
| Posting date: | 23 July 2025 |
|---|---|
| Salary: | £38,682.00 to £46,580.00 per year |
| Additional salary information: | £38682.00 - £46580.00 a year |
| Hours: | Full time |
| Closing date: | 05 August 2025 |
| Location: | Nottingham, NG6 9DR |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9186-25-0892 |
Summary
The access line will provide one number for support and referrals to secondary mental health crisis services within Nottingham and Nottinghamshire and will include all ages. To support and supervise recovery workers taking calls and to assist in making appropriate decisions of signposting. Also to plan, allocate and supervise the work of the team. To complete triage assessments of more complex calls using a triage tool to assess the urgency of care that is required. To be able to work alongside partnership agencies and services such as EMAS services and street triage as well as the crisis resolution teams. To demonstrate expertise in analysing and reflecting upon their own clinical practice and that of others in all aspects of care given to patients in crisis and their families/carers. To work effectively with colleagues from other disciplines as appropriate throughout the assessment and treatment process. To have highly developed report writing skills and be able to make appropriate referrals to other services. Be responsible for providing and receiving highly complex, sensitive distressing and emotional information in relation to health issues. Developed knowledge of safeguarding procedure and experience in how to manage these situations including advising colleagues where necessary. To work within professional and ethical frameworks established by national bodies such as the Department of health and the NMC To complete home and community visits for clients. These visits would consist of comprehensive assessments, reviewing risks thoroughly and on a regular basis. The post holder would be expected to travel independently to visits throughout a variety of shifts. The post holder would also be expected to feel competent in assessing clients suitability for admission to psychiatric hospital and feel confident in completing gatekeeping assessments in the community. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.