Finance Helpdesk Administrator
| Posting date: | 23 July 2025 |
|---|---|
| Salary: | £27,644 per year, pro rata |
| Hours: | Part time |
| Closing date: | 13 August 2025 |
| Location: | Exeter, Devon |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | University of Exeter |
| Job type: | Permanent |
| Job reference: | P68920 |
Summary
PS Connect (Helpdesk)
This new part-time (0.4FTE) post is available immediately on a permanent basis.
The hours for this role will be worked on a Friday and either Monday or Thursday (to be confirmed prior to the start date).
This role offers the opportunity for hybrid working – some time on campus and some from home.
Summary of the role
We are seeking a motivated and customer-oriented Finance Helpdesk Administrator within PS Connect to join our small, close-knit friendly team. The successful candidate will be responsible for answering finance service queries for both staff and students within the university.
The Finance Helpdesk provides front-line support, advice, training and technical assistance to service users across the University on a variety of finance services and processes. It has a wide remit which helps colleagues and students to procure goods and services, raise invoices, claim expenses, access budgets and much more.
Initial training for this role will take place on campus and once trained, the role can be carried out primarily working from home with regular days on campus each week as advised by the line manager.
Great customer service skills are essential for this role and the post holder will need to be personable, helpful, knowledgeable and articulate.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).
We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futuresand how we are transforming educationfor a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City
We are proud signatories of the Armed Forces Covenantand welcome applications from service people.
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustmentsare available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
Benefits
We offer some fantastic benefits including:
39 days leave per year
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave(up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For further information, please contact Katie Taylor, k.taylor8@exeter.ac.uk
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK. Further details can be found on the Home Office website https://www.gov.uk/browse/visas-immigration/work-visas. If you are an existing Skilled Worker visa holder, we may be able to sponsor and will review the transitional arrangements - https://www.gov.uk/skilled-worker-visa/certificate-of-sponsorship-before-4-april-2024
This new part-time (0.4FTE) post is available immediately on a permanent basis.
The hours for this role will be worked on a Friday and either Monday or Thursday (to be confirmed prior to the start date).
This role offers the opportunity for hybrid working – some time on campus and some from home.
Summary of the role
We are seeking a motivated and customer-oriented Finance Helpdesk Administrator within PS Connect to join our small, close-knit friendly team. The successful candidate will be responsible for answering finance service queries for both staff and students within the university.
The Finance Helpdesk provides front-line support, advice, training and technical assistance to service users across the University on a variety of finance services and processes. It has a wide remit which helps colleagues and students to procure goods and services, raise invoices, claim expenses, access budgets and much more.
Initial training for this role will take place on campus and once trained, the role can be carried out primarily working from home with regular days on campus each week as advised by the line manager.
Great customer service skills are essential for this role and the post holder will need to be personable, helpful, knowledgeable and articulate.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).
We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futuresand how we are transforming educationfor a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City
We are proud signatories of the Armed Forces Covenantand welcome applications from service people.
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustmentsare available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
Benefits
We offer some fantastic benefits including:
39 days leave per year
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave(up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For further information, please contact Katie Taylor, k.taylor8@exeter.ac.uk
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK. Further details can be found on the Home Office website https://www.gov.uk/browse/visas-immigration/work-visas. If you are an existing Skilled Worker visa holder, we may be able to sponsor and will review the transitional arrangements - https://www.gov.uk/skilled-worker-visa/certificate-of-sponsorship-before-4-april-2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.