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Care Co-ordinator (Level 1) - Farmborough Court

Job details
Posting date: 23 July 2025
Salary: £25,584 to £27,269 per year, pro rata
Hours: Full time
Closing date: 10 August 2025
Location: Sunderland, Tyne & Wear
Remote working: On-site only
Company: Sunderland Care and Support Ltd
Job type: Permanent
Job reference: 283459

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Summary

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of service on behalf of Sunderland City Council. We provide person centred innovate services that improve the lives of the people we serve.

Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives.

We value all our staff and believe investing in them through training and development forms the foundation to deliver excellence in care. A job with us not only makes a difference to our customers lives but can also be lifechanging for you. The positions advertised have arisen as a result of investment in and development of our service in Farmborough Court.

Our values are:
Respect – We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within
Innovation – We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others
Integrity – We will act fairly, ethically, professionally and openly in all we do
Caring – We will provide safe, caring and personal services that support, protect and enable out customers to live fulfilling lives
Partnership – We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders
Valued – We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.
The post involves supporting adults who are recovering from illness and/or trauma to recover and to gain independence through meaningful activity. Customers can be admitted to Farmborough Court from hospital or their own home, and referrals are made via professionals within the City.

The service is fast paced as customers stay only a short time before being supported to move to either back to their own homes or to new accommodation depending on their needs. Our customers are often frail and frequently have more than one health condition, including varying degrees of physical and cognitive impairment. The care team works closely with our well established Multi-Disciplinary Team members including Social Workers, Therapists, Community Nurses, GP and Geriatrician.

The role of Care Co-ordinator (Level 1) is central to the delivery of excellent customer care and involves supporting the customer with all aspects of daily living routines including medication . This includes following therapy plans, and in the use of innovative technology, for which training is also provided. The team prides itself on offering excellent customer experiences and support, at what can be a difficult time for customers and their family/carers.

Are you a person who is driven and motivated and wants to make a positive difference to a vulnerable adult?

The role of professional support is extremely rewarding and in return we offer:
Induction which will support you in your own personal development.
We offer 32 hours per week
A starting salary of (pro rata if working less than 37 hours per week)
Designated rota pattern including daytime, evenings, weekends, and Bank Holidays
Excellent training opportunities
A pension scheme
Generous annual leave entitlement
Career development opportunities
A positive and rewarding job role and culture
Probationary period
Regular 1-1 supervision
Annual appraisal
We would like to offer the opportunity to have an informal telephone or Teams call with the Service Manager Donna Olsen (07584203581) prior to application/interview to anyone who is interested in finding more about our service and this exciting employment opportunity.

Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder. We will contact candidates to arrange an appropriate time to carry out an interview.

If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check.

For more information on Sunderland Care and Support, please visit our website; https://sunderlandcareandsupport.co.uk

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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