Customer Service Advisor
| Posting date: | 23 July 2025 |
|---|---|
| Salary: | £12.75 per hour |
| Hours: | Full time |
| Closing date: | 22 August 2025 |
| Location: | Coalville, Leicestershire |
| Remote working: | On-site only |
| Company: | Essential Recruitment Burton |
| Job type: | Temporary |
| Job reference: |
Summary
• Resolving customer queries/ complaints
• Responding to incoming emails/ web chat enquiries
• Inbound and outbound telephone calls
• Maintaining database (CRM)
• Account management
• Assisting customers, trouble shooting and finding solutions
• Multitasking and managing ongoing task
• Understanding the terms and conditions and be able to relay these confidently to the customers
• Responding to incoming emails/ web chat enquiries
• Inbound and outbound telephone calls
• Maintaining database (CRM)
• Account management
• Assisting customers, trouble shooting and finding solutions
• Multitasking and managing ongoing task
• Understanding the terms and conditions and be able to relay these confidently to the customers