Maintenance Surveyor
| Posting date: | 23 July 2025 |
|---|---|
| Salary: | £32,976 per year |
| Hours: | Full time |
| Closing date: | 03 August 2025 |
| Location: | Sunderland, Tyne & Wear |
| Remote working: | On-site only |
| Company: | Gentoo Group Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Advertising Description
Are you ready to make a real impact in the housing sector? Join our Property Maintenance team at Gentoo in the role of Maintenance Surveyor (known internally as a Property Inspector) within our Damp and Mould team.
We are dedicated to supporting our customers to live in safe, healthy homes, and ensuring any reports of damp or mould are dealt with efficiently and effectively. That's why we're looking for someone with expertise in identifying the causes of damp and mould, who can confidently recommend solutions and take action to resolve issues.
As a key player in our Repairs service, you'll be at the forefront of investigating reports of damp and mould, understanding their causes, providing invaluable advice to our customers, and raising repair orders to keep their homes safe and comfortable.
Training will be given on our IT systems used for completing reports from inspections and also our damp meter that our surveyors use.
The role is subject to a basic DBS paid for by Gentoo.
Key responsibilities will include the following:
Carry out detailed full property inspections with a key focus on investigating reports of damp and mould, identifying causes and recommending effective and cost-efficient repairs /solutions. Provide appropriate guidance and information to customers as required.
Identify any potential asbestos-containing materials whilst on site, coordinate asbestos survey requests and analyse results prior to issuing work or granting any permission requests.
Raise maintenance works orders to properties where required (both internal & sub-contracted work) with relevant SOR, ensuring effective recording and reporting and ensuring all paperwork is completed accurately and in a timely manner.
Identify building defects and Provide Building Technical Advice as required to members of the group as necessary., ensuring a high quality, customer-focused service.
Liaise with management regarding outcomes and results of inspections and trend analysis.
Should business needs require, ability to demonstrate competence in non-trade specific tasks, flexibility to support management team as and when required.
What we are looking for (essential criteria)
A Full UK Driving Licence
Asbestos Awareness, candidates will complete an Asbestos awareness course provided by Gentoo, however some knowledge of asbestos and the impact/processes around property repairs would be advantageous.
ONC/HNC in Construction OR the ability to demonstrate the equivalent work experience in a Construction-related field.
It is essential that you are able to demonstrate practical knowledge of Building and Planning Regulations, Highway Regulations and Party Wall Act, with the following experience: detecting building defects, and identifying causes of damp and mould.
Demonstrable ability to provide a customer-focused service.
Excellent literacy, numeracy, technical and IT skills with experience of using a handheld device.
The ability to work in internal/external environments.
Excellent organisational, planning and negotiating skills.
Planning and coordinating work
What we are looking for (desirable criteria)
Experience in applying damp and mould treatment products
PASMA qualification
Are you ready to make a real impact in the housing sector? Join our Property Maintenance team at Gentoo in the role of Maintenance Surveyor (known internally as a Property Inspector) within our Damp and Mould team.
We are dedicated to supporting our customers to live in safe, healthy homes, and ensuring any reports of damp or mould are dealt with efficiently and effectively. That's why we're looking for someone with expertise in identifying the causes of damp and mould, who can confidently recommend solutions and take action to resolve issues.
As a key player in our Repairs service, you'll be at the forefront of investigating reports of damp and mould, understanding their causes, providing invaluable advice to our customers, and raising repair orders to keep their homes safe and comfortable.
Training will be given on our IT systems used for completing reports from inspections and also our damp meter that our surveyors use.
The role is subject to a basic DBS paid for by Gentoo.
Key responsibilities will include the following:
Carry out detailed full property inspections with a key focus on investigating reports of damp and mould, identifying causes and recommending effective and cost-efficient repairs /solutions. Provide appropriate guidance and information to customers as required.
Identify any potential asbestos-containing materials whilst on site, coordinate asbestos survey requests and analyse results prior to issuing work or granting any permission requests.
Raise maintenance works orders to properties where required (both internal & sub-contracted work) with relevant SOR, ensuring effective recording and reporting and ensuring all paperwork is completed accurately and in a timely manner.
Identify building defects and Provide Building Technical Advice as required to members of the group as necessary., ensuring a high quality, customer-focused service.
Liaise with management regarding outcomes and results of inspections and trend analysis.
Should business needs require, ability to demonstrate competence in non-trade specific tasks, flexibility to support management team as and when required.
What we are looking for (essential criteria)
A Full UK Driving Licence
Asbestos Awareness, candidates will complete an Asbestos awareness course provided by Gentoo, however some knowledge of asbestos and the impact/processes around property repairs would be advantageous.
ONC/HNC in Construction OR the ability to demonstrate the equivalent work experience in a Construction-related field.
It is essential that you are able to demonstrate practical knowledge of Building and Planning Regulations, Highway Regulations and Party Wall Act, with the following experience: detecting building defects, and identifying causes of damp and mould.
Demonstrable ability to provide a customer-focused service.
Excellent literacy, numeracy, technical and IT skills with experience of using a handheld device.
The ability to work in internal/external environments.
Excellent organisational, planning and negotiating skills.
Planning and coordinating work
What we are looking for (desirable criteria)
Experience in applying damp and mould treatment products
PASMA qualification
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.