Apprentice Ambulance Support Worker (non-urgent pathway)
| Posting date: | 22 July 2025 |
|---|---|
| Salary: | £23,874.00 per year |
| Additional salary information: | £23874.00 a year |
| Hours: | Full time |
| Closing date: | 04 August 2025 |
| Location: | London, E13 8SL |
| Company: | NHS Jobs |
| Job type: | Apprenticeship |
| Job reference: | U0067-25-0000 |
Summary
The 13-month apprenticeship begins with structured classroom learning led by qualified clinical ambulance/paramedic tutors, covering theoretical knowledge and hands-on practice. You will then move into workplace learning, supported by experienced Ambulance Support Workers who will mentor you as you apply your skills in real scenarios. Regular feedback and practical assessments ensure you're progressing toward the End-Point Assessment (EPA) with confidence. Initial training will be located at Shoreditch for four weeks, then you will be based at Newham University Hospital and expected to transport patients to and from all Barts Health sites and also Barking Havering Redbridge Sites. What youll learn on the training course- Clinical skills include CPR, wound care, patient assessment, spotting the deteriorating patient, and support during mental health crises. Advanced driving techniques and operation of ambulance equipment. Patient handling and communication to ensure safety, dignity, and respect. Understanding legal requirements for documentation and confidentiality. How to work a variety of moving and handling equipment safely. Responding to medical conditions such as asthma, heart attacks, diabetes, and trauma. Spotting key signs of deterioration and taking immediate action. Understanding the basic pathological processes that cause diseases, including fundamental anatomy and physiology. Major incident and emergency management skills to act confidently under pressure. What would your role be in a major incident, and how you work within the system. Dangers encountered in a major incident, including radiological, chemical, and terrorist threats. Mental health support and safeguarding your own wellbeing while helping others. Understanding common mental health conditions and how to have supportive conversations with a person in distress. Identify signs you or your colleagues may be struggling with mental health, and what the best course of action would be. On a day to day basis in your role, you will:- Safely drive and operate ambulance vehicles, including those equipped for wheelchairs. Making sure that you drive safely and smoothly in a confident manner that is befitting to a professional driver. Assist patients in and out of the vehicle with care and professionalism, including the use of moving and handling equipment whilst maintaining the patients dignity. Provide support and comfort to patients, many of whom are vulnerable, anxious, or unwell. Have excellent communication skills, so that you can understand an array of people with different conditions and illnesses. Maintain the cleanliness of the vehicle and record accurate journey logs, following the standard operating procedures of the service. Learn life-saving techniques for use in emergencies, including basic resuscitation and spotting the deteriorating patient. Use medical equipment on board a vehicle to support the care and safety of the patients, have an understanding of a core set of medical conditions so you can fully appreciate the needs and difficulties that patients may be having. Work as part of a dedicated NHS team, often partnering with another crew member, but can be working solo. Have conversations with other medical professionals to receive or handover patients safely, using key terminology and protecting the confidentiality of the patient.