Education Programmes Assistant
| Posting date: | 22 July 2025 |
|---|---|
| Salary: | £26,745 per year |
| Additional salary information: | Plus benefits |
| Hours: | Full time |
| Closing date: | 30 July 2025 |
| Location: | Cambridge, Cambridgeshire |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Royal Society of Chemistry |
| Job type: | Permanent |
| Job reference: | JR176 |
Summary
Are you passionate about transforming chemistry education? We're looking for an enthusiastic Education Programmes Assistant to join our Education team.
In this role, you'll be the friendly voice behind our exceptional service delivery, providing crucial customer service and administrative support that keeps our educational initiatives running smoothly.
You'll support an impressive portfolio of initiatives for the teaching community through a wide range of programmes and services. This includes Teach Chemistry, our service for secondary schools, grants and competitions including the UK Chemistry Olympiad, professional development opportunities, regional support, resource publishing and Chemistry Teacher Training Scholarships administered on behalf of the Department for Education in England.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. This role is contractually based at our Cambridge office and it is expected that you will attend the office on an ad-hoc basis, dictated by business need. If you need flexible working arrangements, please outline this in your application
What we are looking for:
Experience in administrative support.
Experience in customer query handling and setting up customer service procedures.
Excellent organisational skills, attention to detail to keep accurate records, manage complex data and produce reports
Experience in supporting large scale externally facing programmes, with a focus on handling sensitive data securely.
Able to work effectively on your own and as a member of diverse teams.
Familiarity with financial processes including managing payment systems efficiently and securely.
Proficient in managing shared mailboxes with a thorough understanding of GDPR compliance.
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role.
About the RSC
An organisation with a heritage that spans over 175 years, the RSC has an ambitious international vision for the future. Around the world, we invest in educating future generations of scientists. We raise and maintain standards. We partner with industry and academia, promoting collaboration and innovation. We advise governments on policy, and we promote the talent, information and ideas that lead to great advances in science.
We provide advice, resources, and practical support to learners and educators in schools, colleges, and universities around the world. In the UK, we are the largest non-governmental funder of chemistry education, and we influence government policy to ensure that opportunities to develop skills meet the unique needs of chemistry.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at jobs@rsc.org or on +44 (0) 1223 432229 and we will do our best to put any reasonable adjustments in place.
If you have any questions, please contact us at jobs@rsc.org
In this role, you'll be the friendly voice behind our exceptional service delivery, providing crucial customer service and administrative support that keeps our educational initiatives running smoothly.
You'll support an impressive portfolio of initiatives for the teaching community through a wide range of programmes and services. This includes Teach Chemistry, our service for secondary schools, grants and competitions including the UK Chemistry Olympiad, professional development opportunities, regional support, resource publishing and Chemistry Teacher Training Scholarships administered on behalf of the Department for Education in England.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. This role is contractually based at our Cambridge office and it is expected that you will attend the office on an ad-hoc basis, dictated by business need. If you need flexible working arrangements, please outline this in your application
What we are looking for:
Experience in administrative support.
Experience in customer query handling and setting up customer service procedures.
Excellent organisational skills, attention to detail to keep accurate records, manage complex data and produce reports
Experience in supporting large scale externally facing programmes, with a focus on handling sensitive data securely.
Able to work effectively on your own and as a member of diverse teams.
Familiarity with financial processes including managing payment systems efficiently and securely.
Proficient in managing shared mailboxes with a thorough understanding of GDPR compliance.
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role.
About the RSC
An organisation with a heritage that spans over 175 years, the RSC has an ambitious international vision for the future. Around the world, we invest in educating future generations of scientists. We raise and maintain standards. We partner with industry and academia, promoting collaboration and innovation. We advise governments on policy, and we promote the talent, information and ideas that lead to great advances in science.
We provide advice, resources, and practical support to learners and educators in schools, colleges, and universities around the world. In the UK, we are the largest non-governmental funder of chemistry education, and we influence government policy to ensure that opportunities to develop skills meet the unique needs of chemistry.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at jobs@rsc.org or on +44 (0) 1223 432229 and we will do our best to put any reasonable adjustments in place.
If you have any questions, please contact us at jobs@rsc.org
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.