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GP Surgery Medical Receptionist

Job details
Posting date: 22 July 2025
Salary: £12.21 per hour
Additional salary information: £12.21 an hour
Hours: Full time
Closing date: 22 August 2025
Location: Southampton, SO19 0HS
Company: NHS Jobs
Job type: Permanent
Job reference: A3922-25-0006

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Summary

Greet patients and visitors in a polite and welcoming manner. Answer telephone calls promptly and efficiently, booking appointments and handling general inquiries. Process patient check-ins and update records using clinical software Manage repeat prescription requests in line with practice protocols. Ensure the reception area is kept tidy and confidential at all times. Handle sensitive and confidential information with discretion and professionalism. Liaise with GPs, nurses, and administrative staff to support the smooth running of the surgery.

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