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Receptionist / Administration Assistant

Job details
Posting date: 22 July 2025
Salary: £20,400 to £21,021 per year
Hours: Part time
Closing date: 21 August 2025
Location: Rugby, Warwickshire
Remote working: On-site only
Company: Barnardo's
Job type: Permanent
Job reference: 21379

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Summary

Rugby District Children & Family Centres are a friendly welcoming service who work together with our partner agencies to support families and young people to achieve the best possible outcomes and improve their life chances. The service is tailored to local need with specific provision based on in-depth understanding of the local communities it serves. The Children and Family Centre service includes the following core elements: Coordination and administration of the designated Children & Family Centres, associated outreach provision and volunteer co-ordination; Provision of a range of stay, play and learn opportunities Service, locality and community development.

We are seeking to recruit an enthusiastic Administrator who will support our team at our Children and Family Centres which are based in Rugby District across our three Children and Family Centres: Claremont, Boughton Leigh and Long Lawford. You will be required to work across all three centres.

The post we are seeking to fill is for an Administrator working 30 hours per week, over 4 days, on a Monday, Wednesday, Thursday and Friday. Start time 8.30am; finish time 4.30pm. The salary band is £24,651 - £25,401 with candidates starting at the bottom of the scale (FTE for 36.25 hours per week), the pro rata equivalent for 30 hours per week is £20,400.

If you have any questions about the role please contact: Sara Rattenbury 07525804766 (Mon-Weds only)

Roles and responsibilities specific to this post:

The role of the Administrator will be to provide a friendly welcome to families and colleagues coming into the centre in person and on the phone. You would use local knowledge of the community and early help provision to signpost families to relevant support. As a member of a wider admin team across the district you would work together with the team to share ideas and solutions and offer a consistent approach. You would offer this support through a variety of means including: virtual platforms, by phone, and in person. All of our work is all about making the biggest impact during the best window of opportunity in a child's life.



Objectives of Service:

You will be a member of the wider admin team working across the Rugby District Group of Children and Family Centres. We are looking to appoint an experienced administrator who can work efficiently and effectively to deliver a range of administrative tasks.

The administrator is the touchstone of the service and the first point of contact in the Children and Family Centre. You need to be confident with good communication skills. You will be exceptionally organised, ensuring that reporting systems are followed and data is collected and input.

The Children and Family Centre staff team, led by a Children's Services Manager, includes our Administrators, Early Years' Practitioners, Volunteer Co-ordinator and our team of volunteers. We also work in partnership with a range of other services to support families including but not exclusive to Family Support Workers, Health Visitors, Midwives, Family Information Service, Parenting Project and Speech and Language therapists, who all bringing a rich mix of experience and skills to the work of each centre.

Job specific requirements:

It is especially important that the successful candidate is able to demonstrate experience of and/or an understanding of the following:

Highly proficient in all Microsoft packages
Being able to confidently input information on a database - training will be provided
Use of Outlook to diary meetings, room bookings with various partner agencies and schedule tasks, accuracy is essential
Dealing with information which is highly confidential, knowledge of GDPR
Helping to maintain mailing lists and databases
Meeting deadlines
Able to handle a varied workload
Confidence in communicating effectively with both internal and external audiences and our local community
Confident to open and close the premises, this includes as a lone worker
There are some physical aspects to the role, for example unpacking and storing items delivered, transportation of items across centres
Flexibility, for example, we may ask you to change the centre you are working from in the event of staff illness or annual leave


When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description: this should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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