Operations Supervisor
| Posting date: | 21 July 2025 |
|---|---|
| Salary: | £47,008.00 per year |
| Hours: | Full time |
| Closing date: | 18 August 2025 |
| Location: | TW62GA |
| Company: | The Best Connection Group Limited |
| Job type: | Permanent |
| Job reference: | HE454400 |
Summary
Were Hiring: Front Line Operational Leaders
Location: London Heathrow Airport
We are looking for Front Line Operational Leaders to join our dynamic team at London Heathrow. As a key leader in the organization, youll be instrumental in orchestrating your teams efforts to deliver exceptional service and operational excellence. About the Role: In this pivotal leadership role, you will ensure that we consistently exceed industry standards across safety, customer satisfaction, quality, performance, and employee wellbeing. From strategic operational planning to on-the-ground team management, youll drive efficiency, engagement, and results. Key Responsibilities: Lead resource planning and team management, including rosters, leave, and overtime. Coach and develop team members, offering feedback and identifying growth opportunities. Champion customer service excellence and liaise regularly with airline clients. Manage team welfare issues and work closely with HR on employee relations and performance matters. Promote the companies mission, vision, and values both internally and externally. Foster diversity and inclusion in the workplace. Key Skills & Competencies: Health, Safety & Wellbeing Leadership and People Management Organisation and Time Management Strong Communication Coaching & Mentoring Allocation and Employee Relations experience (preferred) Full UK Manual Driving Licence (desirable)
Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Flexible working hours
- Flexible working patterns
- Ongoing Assignment
- Overtime Available
- Training Provided
- Weekend Work
All vacancies are available and correct at the time of posting. Some details may be subject to change.
Location: London Heathrow Airport
We are looking for Front Line Operational Leaders to join our dynamic team at London Heathrow. As a key leader in the organization, youll be instrumental in orchestrating your teams efforts to deliver exceptional service and operational excellence. About the Role: In this pivotal leadership role, you will ensure that we consistently exceed industry standards across safety, customer satisfaction, quality, performance, and employee wellbeing. From strategic operational planning to on-the-ground team management, youll drive efficiency, engagement, and results. Key Responsibilities: Lead resource planning and team management, including rosters, leave, and overtime. Coach and develop team members, offering feedback and identifying growth opportunities. Champion customer service excellence and liaise regularly with airline clients. Manage team welfare issues and work closely with HR on employee relations and performance matters. Promote the companies mission, vision, and values both internally and externally. Foster diversity and inclusion in the workplace. Key Skills & Competencies: Health, Safety & Wellbeing Leadership and People Management Organisation and Time Management Strong Communication Coaching & Mentoring Allocation and Employee Relations experience (preferred) Full UK Manual Driving Licence (desirable)
Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Flexible working hours
- Flexible working patterns
- Ongoing Assignment
- Overtime Available
- Training Provided
- Weekend Work
All vacancies are available and correct at the time of posting. Some details may be subject to change.