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Assistant Manager

Job details
Posting date: 21 July 2025
Salary: £39,000 to £42,000 per year
Hours: Full time
Closing date: 20 August 2025
Location: Black Sheep Coffee, Kiosks 7, 8 & 9 Fulham Broadway Retail Centre, Fulham Broadway SW6 1BW.
Remote working: On-site only
Company: 2R3 LTD
Job type: Permanent
Job reference:

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Summary

2R3 Ltd, a franchise of Black Sheep Coffee, is known for its premium 100% speciality-grade Robusta coffee and commitment to sustainability. We’re looking for a motivated and experienced Assistant Manager to support our store operations and contribute to the vibrant customer experience. The ideal candidate will play a vital role in ensuring smooth day-to-day operations, motivating the team, and maintaining the highest standards of service, sustainability, and quality.

Main duties include:

•Support in daily operations, ensuring smooth and efficient coffee shop performance.
•Lead by example in delivering exceptional customer service, addressing queries and complaints professionally.
•Assist in managing financials, including cash flow, budgeting, and sales targets.
•Oversee inventory, placing orders, conducting stock checks, and maintaining supply levels.
•Contribute to Black Sheep Coffee's values of sustainability, ethical sourcing, and community engagement.
•Help maintain the store's unique ambience, ensuring every visit is a memorable experience.

Skills and Education:

•Proven experience in business management or a similar role.
•Strong leadership skills and ability to motivate.
•Customer-focused with excellent communication and interpersonal skills.
•Organised, detail-oriented, and skilled at multitasking.
•Passionate about coffee, sustainability, and unique customer experiences.

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