Reception Helpdesk Assistant
| Posting date: | 21 July 2025 |
|---|---|
| Salary: | £23,751 to £24,570 per year |
| Hours: | Part time |
| Closing date: | 20 August 2025 |
| Location: | Durham, County Durham, DH1 3LE |
| Company: | Durham University |
| Job type: | Permanent |
| Job reference: | 25001006_1753101006 |
Summary
The Role and Department
Reception Helpdesk Assistants act as the first point of contact for students, staff, and visitors in colleges providing a highly responsive service to customers as well as a professional and friendly welcome service. Reception is at the heart of a college's day to day activities and Reception Helpdesk Assistants answer telephone queries, receive and issue post, make and amend room bookings, help with check in and out for students and conference guests, as well as providing assistant, directions and information.
Who to contact for more information
If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, the Systems and Administration Team would be happy to speak to you: .
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