Senior Operational Manager Pathology
| Posting date: | 21 July 2025 |
|---|---|
| Salary: | £47,810.00 to £54,710.00 per year |
| Additional salary information: | £47810.00 - £54710.00 a year |
| Hours: | Full time |
| Closing date: | 04 August 2025 |
| Location: | Yeovil, BA21 4AT |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9184-25-1184 |
Summary
Responsible for leading and delivering the performance of the service on a day-to-day basis. This will include leading speciality/performance review meetings, including with external parties such as the Integrated Care Board (ICB), and having arrangements within the specialties that are consistent with the Trust wide approach. Lead the annual planning round for the specialty and agree delivery of the plan alongside the Service Manager & Clinical Director. For example, review capacity and demand of the service and look to create efficiencies so staff have adequate capacity to deliver the service. Develop and implement medium and long term plans to ensure that the service continuously improves. To monitor closely contracts and targets to enable proactive and timely actions, liaising with the Service Manager as appropriate Support in the delivery of services, involving meeting national service delivery and accreditation standards. Investigate and respond to complaints and incidents relating to the service in accordance with Trust policy. Use of internal and external reporting systems and be able to interpret and report on complex data. For example, using performance data, create trajectories to forecast when performance is likely to be achieved. To analyse staffing resources, to identify potential workforce improvements and to put forward a business case demonstrating efficiencies and cost savings. To analyse demand capacity by monitoring activity to meet service needs and in a way that complies with National, Regional or local standards and targets to improve patient care and experience. Reporting findings to the Service Manager and taking action to improve processes to mitigate breaches. Critically and objectively investigate incidents and complaints using a wide variety of information and evidence gathering to reach conclusions and recommendations. In liaison with the Service Manager, interpret and circulate information regarding the performance of the Service Group against plans and, where necessary, prepare and manage corrective action by teams.