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Operational Manager Neighbourhood Services Operations

Job details
Posting date: 21 July 2025
Salary: £59,285.00 to £65,006.00 per year
Hours: Full time
Closing date: 17 August 2025
Location: Wenvoe, Cardiff
Remote working: On-site only
Company: Vale of Glamorgan Council
Job type: Permanent
Job reference: EHS00722

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Summary

About us: At the Vale of Glamorgan Council, we’re not just maintaining neighbourhood services – we’re transforming them.
As part of our ambitious Vale 2030 Strategy, we’re building cleaner, greener and more connected communities. We’re now seeking a passionate, values-led Operational Manager to lead some of our most high-impact, high-visibility frontline services.
This is your opportunity to lead and improve essential services that matter – from waste and recycling to the management of our parks, highways and cleansing service. You’ll manage over 250 staff and be a key player in delivering visible improvements, smart innovations and community-led solutions.

Ambitious: Forward thinking, embracing new ways of working and investing in our future.
Open: Open to different ideas and being accountable for the decisions we take.
Together: Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud: Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.


About the role:

We offer more than a job – we offer a place where you can thrive, grow your career, and contribute to a more sustainable future.

What makes this role different?

• You’ll shape the frontline delivery of our Vale 2030 goals: sustainability, inclusion, and smarter services.
• You’ll lead a diverse, skilled and values-driven workforce, with strong support for your own growth and wellbeing.
• You’ll collaborate across departments, partners and communities – putting co-production and trust at the heart of what you do.
• You’ll see the direct results of your leadership every day – in cleaner streets, greener parks, safer roads and more connected communities.


About you / We’re looking for someone who:
• Is a proven leader of operational services and large teams
• Understands the pressures and possibilities of local government
• Uses emotional intelligence and inclusive leadership to get the best from people
• Thrives in complexity and takes pride in public service
• Is driven to innovate, improve and make a difference

In return, we offer:

• A role at the heart of one of the UK’s most ambitious Unitary authorities
• Flexibility and hybrid working
• Opportunities for professional growth and leadership development
• A culture of trust, belonging, and shared purpose

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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