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Medications Lead Care Coordinator

Job details
Posting date: 19 July 2025
Hours: Full time
Closing date: 18 August 2025
Location: po203bd
Company: Care Outlook Ltd.
Job type: Permanent
Job reference: 6f1d4fcd-1647-48f6-8d32-90266e054460

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Summary

Care Outlook is a leading, CQC‑regulated home care provider serving London and the South East since 2005. We pride ourselves on delivering high‑quality, person‑centred services in a friendly, supportive environment.


We’re looking for a highly organized and proactive professional to join our Monaveen team in a blended Care Coordinator & Medication Lead role. You’ll ensure our extra care scheme runs smoothly, that our care staff are fully supported, and that medication administration always meets regulatory and internal standards.


Key Responsibilities:

  • Roster, template, and monitor care calls using our electronic care management system.
  • Manage and develop the care team through regular supervision, appraisals, and training.
  • Create, review, and update care and risk plans in line with service user needs and CQC best practice.
  • Work with recruitment to maintain safe staffing levels and arrange emergency cover when needed.
  • Handle complaints, compliments, and quality-assurance tasks alongside the Branch Manager.
  • Participate in the on-call rota to support service users and staff outside core hours.
  • Audit and review medication administration records to ensure full compliance with CQC regulations and company policy.
  • Use our electronic medication management (ECM) system to monitor administration and log discrepancies.
  • Deliver training and guidance to staff on medication policies, safe handling, and documentation.
  • Liaise with GPs, pharmacies, and local authorities to resolve queries and prepare for inspections.
  • Report non-compliance, help design corrective action plans, and maintain detailed audit records.


What We Offer:

  • Competitive salary of £24,000–£26,000
  • Company‑issued mobile phone
  • 20 Days' holiday entitlement plus bank holidays
  • Refer‑a‑Friend bonus scheme
  • Comprehensive training programme (Care Certificate, ECM, medication management) and ongoing professional development
  • Immediate interviews and training


If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people’s lives, then this could be your next role!

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