Complex Needs Support Worker
| Posting date: | 18 July 2025 |
|---|---|
| Salary: | £12.75 per hour |
| Hours: | Part time |
| Closing date: | 31 July 2025 |
| Location: | Bridgend, Bridgend County |
| Remote working: | On-site only |
| Company: | Pobl Group |
| Job type: | Permanent |
| Job reference: | 509069 |
Summary
At Pobl Group, this role is best known as Scheme Support Officer. We are looking for a Scheme Support Officer to join our Kerrigan project, which includes our rough sleepers provision, in Bridgend on a Part-time (32 hrs), permanent basis. No 2 days are the same and it is especially rewarding when you see an individual’s development and they move on into their own tenancy. If you are a good listener, empathetic and want to make a difference to people’s lives then join our amazing team in Bridgend today and we will support you on your journey in the Support sector.
Job Specifics:
Part Time – 32 hours
Permanent Contract
Salary for this role is £24,531.00 FTE + £51.11 sleep-in allowance
Work Pattern: Days, evenings, weekends & sleep ins.
Who are Pobl Group?
Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Pobl is more than just a Housing Association, it’s a multi-faceted business whose range of provision varies from care and support to individuals, through to commercial development activities. We are the largest support provider in Wales and our awesome teams share a passion for becoming the very best at what they do, and love their jobs.
What is great about the role?
The Kerrigan Project provides support and accommodation for 9 people. The project is aimed at people who have complex needs including a combination of substance misuse, offending and mental ill-health.
We provide housing and support to improve mental and emotional health, reduce re-offending, access sustainable housing and maintain independence within the community. The people we work with are also encouraged and supported to develop life skills.
Your night will consist of:
You will work with people to truly make a difference in their life
Use your skills and talents to engage with people
Support people to achieve their potential
Develop your networking skills by working in partnership with external agencies
You will be responsible for Health and Safety checks along with other additional duties.
You will be the point of contact for our clients, whether they need advice, support, guidance, or somebody to talk to at the end of the day.
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role as this service delivers intensive support around each client’s recovery before focus is put on the housing related support and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, anti-social behaviour and offending behaviour.
Who we are looking for:
Please demonstrate in your application form how you:
Have knowledge of housing related support and benefit systems
Have good organisation, IT and record keeping skills
Can work part of a team and on an individual basis
Deal with difficult situations
Have good listening skills
Pobl Benefits:
26 days holiday, pro rata entitlement plus Bank holidays
Pension scheme
Sick Pay
Mileage is paid at 45p per mile
Enhanced DBS which we will pay for.
Colleague Referral Scheme (£250 per referral)
Time for Talking – a free counselling service
Health Cash Plan
Savings Scheme
Long Service Awards
Electric Vehicle Lease Schemes
Cycle to work scheme
Eyecare plan
Give as You Earn charity donation scheme
Training and progression opportunities
Shortlisting will take place on Monday 4th August 2025 and we will be interviewing on Thursday 14th August 2025.
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV with a few contact details so that we can get back in touch with you. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.
Job Specifics:
Part Time – 32 hours
Permanent Contract
Salary for this role is £24,531.00 FTE + £51.11 sleep-in allowance
Work Pattern: Days, evenings, weekends & sleep ins.
Who are Pobl Group?
Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Pobl is more than just a Housing Association, it’s a multi-faceted business whose range of provision varies from care and support to individuals, through to commercial development activities. We are the largest support provider in Wales and our awesome teams share a passion for becoming the very best at what they do, and love their jobs.
What is great about the role?
The Kerrigan Project provides support and accommodation for 9 people. The project is aimed at people who have complex needs including a combination of substance misuse, offending and mental ill-health.
We provide housing and support to improve mental and emotional health, reduce re-offending, access sustainable housing and maintain independence within the community. The people we work with are also encouraged and supported to develop life skills.
Your night will consist of:
You will work with people to truly make a difference in their life
Use your skills and talents to engage with people
Support people to achieve their potential
Develop your networking skills by working in partnership with external agencies
You will be responsible for Health and Safety checks along with other additional duties.
You will be the point of contact for our clients, whether they need advice, support, guidance, or somebody to talk to at the end of the day.
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role as this service delivers intensive support around each client’s recovery before focus is put on the housing related support and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, anti-social behaviour and offending behaviour.
Who we are looking for:
Please demonstrate in your application form how you:
Have knowledge of housing related support and benefit systems
Have good organisation, IT and record keeping skills
Can work part of a team and on an individual basis
Deal with difficult situations
Have good listening skills
Pobl Benefits:
26 days holiday, pro rata entitlement plus Bank holidays
Pension scheme
Sick Pay
Mileage is paid at 45p per mile
Enhanced DBS which we will pay for.
Colleague Referral Scheme (£250 per referral)
Time for Talking – a free counselling service
Health Cash Plan
Savings Scheme
Long Service Awards
Electric Vehicle Lease Schemes
Cycle to work scheme
Eyecare plan
Give as You Earn charity donation scheme
Training and progression opportunities
Shortlisting will take place on Monday 4th August 2025 and we will be interviewing on Thursday 14th August 2025.
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV with a few contact details so that we can get back in touch with you. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.