Volunteer & Training Coordinator
| Posting date: | 18 July 2025 |
|---|---|
| Salary: | £13.50 per hour |
| Hours: | Part time |
| Closing date: | 17 August 2025 |
| Location: | Shrewsbury, Shropshire |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | PEGS |
| Job type: | Contract |
| Job reference: |
Summary
PEGS is a lived-experience-led organisation supporting parents, carers and professionals impacted by Child to Parent Abuse (CPA). Our services are trauma-informed, person-centred, and focused on driving long-term change in how CPA is recognised and addressed across the UK.
Role Overview:
We are looking for a dynamic and motivated Volunteer and Training Coordinator to join our team. This is a dual-focused role responsible for:
● Developing and leading a structured volunteer programme
● Designing and delivering CPD-accredited training to both volunteers and external
professionals
You’ll work closely with the Director, Service Manager and Practitioners, and play a vital part in shaping how PEGS grows and supports others through training and engagement.
Key Responsibilities:
1. Volunteer Programme:
● Develop volunteer roles, contracts and a comprehensive volunteer framework
● Organise recruitment events and volunteer induction sessions
● Create and manage rotas and ongoing communication with volunteers
● Provide regular support, supervision and recognition
● Maintain records, feedback forms and evaluations
● Update and manage the Volunteer Handbook and related documents
2. Training Delivery:
● Design and deliver training sessions for professionals and volunteers
● Keep content aligned with CPD standards and PEGS’ values
● Tailor materials to different audiences and sectors (e.g., social care, education)
● Update resources based on feedback and emerging needs
● Support and deliver conferences, online workshops and regional events
Requirements:
● 2+ years’ experience delivering training (volunteers and/or professionals)
● 2+ years’ experience working with or coordinating volunteers
● Strong facilitation and public speaking skills
● Experience creating/updating training materials
● Understanding of the charity/third sector
● UK driving licence and access to a vehicle (travel required)
● Understanding of trauma-informed practice
● Experience with safeguarding and lived experience inclusion
What We Offer:
● Flexible and hybrid working
● Mileage allowance, other transports and/or accommodation are covered when
required following PEGS’ travel policy
● CPD and training opportunities
● Supportive team culture
● The chance to make a genuine impact in a growing national organisation
● Birthday off after 12 months of service
● 2 Well-being days off per year
● Health Cash Plan with Paycare once passed probation
Diversity and Inclusion in applications
We actively encourage applications from individuals who possess lived experience of Child to Parent Abuse or other manifestations of family abuse. We recognize the unique insights and perspectives that such personal understanding can bring to our work and believe it is invaluable in furthering our mission.
Furthermore, we are deeply committed to fostering a diverse and inclusive environment within our organization. We strongly welcome applications from individuals who identify as being from backgrounds that are currently underrepresented within the charity sector. This commitment stems from our conviction that a wide range of voices and experiences is essential for effective problem-solving, innovation, and the successful delivery of our
services to the community.
We believe that by proactively seeking and embracing diversity in its broadest sense, we can strengthen our team, enhance our impact, and better serve the individuals and families we aim to support. All applications will be given full and fair consideration based on merit and suitability for the role.
Role Overview:
We are looking for a dynamic and motivated Volunteer and Training Coordinator to join our team. This is a dual-focused role responsible for:
● Developing and leading a structured volunteer programme
● Designing and delivering CPD-accredited training to both volunteers and external
professionals
You’ll work closely with the Director, Service Manager and Practitioners, and play a vital part in shaping how PEGS grows and supports others through training and engagement.
Key Responsibilities:
1. Volunteer Programme:
● Develop volunteer roles, contracts and a comprehensive volunteer framework
● Organise recruitment events and volunteer induction sessions
● Create and manage rotas and ongoing communication with volunteers
● Provide regular support, supervision and recognition
● Maintain records, feedback forms and evaluations
● Update and manage the Volunteer Handbook and related documents
2. Training Delivery:
● Design and deliver training sessions for professionals and volunteers
● Keep content aligned with CPD standards and PEGS’ values
● Tailor materials to different audiences and sectors (e.g., social care, education)
● Update resources based on feedback and emerging needs
● Support and deliver conferences, online workshops and regional events
Requirements:
● 2+ years’ experience delivering training (volunteers and/or professionals)
● 2+ years’ experience working with or coordinating volunteers
● Strong facilitation and public speaking skills
● Experience creating/updating training materials
● Understanding of the charity/third sector
● UK driving licence and access to a vehicle (travel required)
● Understanding of trauma-informed practice
● Experience with safeguarding and lived experience inclusion
What We Offer:
● Flexible and hybrid working
● Mileage allowance, other transports and/or accommodation are covered when
required following PEGS’ travel policy
● CPD and training opportunities
● Supportive team culture
● The chance to make a genuine impact in a growing national organisation
● Birthday off after 12 months of service
● 2 Well-being days off per year
● Health Cash Plan with Paycare once passed probation
Diversity and Inclusion in applications
We actively encourage applications from individuals who possess lived experience of Child to Parent Abuse or other manifestations of family abuse. We recognize the unique insights and perspectives that such personal understanding can bring to our work and believe it is invaluable in furthering our mission.
Furthermore, we are deeply committed to fostering a diverse and inclusive environment within our organization. We strongly welcome applications from individuals who identify as being from backgrounds that are currently underrepresented within the charity sector. This commitment stems from our conviction that a wide range of voices and experiences is essential for effective problem-solving, innovation, and the successful delivery of our
services to the community.
We believe that by proactively seeking and embracing diversity in its broadest sense, we can strengthen our team, enhance our impact, and better serve the individuals and families we aim to support. All applications will be given full and fair consideration based on merit and suitability for the role.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.