General Manager - voco St David's Cardiff
| Posting date: | 17 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 August 2025 |
| Location: | St. David's Cardiff (CWLCD), Havannah Street, CF10 5SD, Cardiff, CF10 5SD |
| Company: | LGH Hotel Management Ltd |
| Job type: | Permanent |
| Job reference: | 1347088873 |
Summary
IHG Hotels & Resorts are looking for a seasoned General Manager (12-month FTC) to lead the fantastic team at voco St David’s Cardiff!
About Us
IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 20 brands. We are one of the world’s leading hotel and resort companies. Our purpose – True Hospitality for Good – comes to life in every one of our collections. Within our UK&I estate, we are taking it to new heights.
Having recently added a host of incredible properties to our portfolio, we now stand as one of the world’s leading hotel operators. Our growth and ambitions have given us an incredible opportunity. We are ready to redefine what luxury means, not just for our guests for but for our entire industry too.
General Manager – voco St David’s Cardiff
This is an exciting opportunity for a seasoned leader to step into the role of General Manager on a 12 month fixed-term contract at the iconic property, voco St. Davids Cardiff. You will manage the day-to-day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards, and build awareness of the hotel and brand within the local area.
Set on Cardiff Bay's waterfront, voco St David's Cardiff makes a bold statement, with its glass-fronted façade, private balconies, floor-to-ceiling windows, and coastal setting. The Tir a Môr at voco St David’s Cardiff is our eclectic restaurant and bar. Our bold flavours draw inspiration from world food cultures and blend perfectly with the best seasonal produce Wales has to offer. The Spa, located in the hotel, offers just the place to unwind and has been voted one of the best spas in the UK. voco St David's Cardiff is a wonderful setting for meetings, conferences, weddings, and celebrations alike.
You will need proven expertise in how you deliver a true guest experience alongside knowing how to position the brand in the market. You will be highly innovative and creative and able to drive and seek out opportunities to maximise commercial performance and owner returns.
You will be a natural people leader, able to build trusting relationships that encourages and motivates your workforce. You will develop a culture of innovation alongside your team and be commercially focused, with a futuristic vision in line with the significant developments that are ongoing in the region.
You will be responsible for:
- Building authentic relationships with guests and the community, championing local culture and infuse it into the guest journey.
- Assembling and developing a high-performing, motivated team. You will lead and inspire the team to deliver above-and-beyond experiences.
- Balancing hands-on leadership with strategic delegation, as well as being present, human, and approachable in your leadership style.
- Be a commercial entrepreneur, embrace creativity and ambiguity as opportunities, and leverage Cardiff’s leisure and lifestyle appeal to drive performance. You will champion non-tradition approaches that align with our brand ethos.
- Fostering meaningful internal and external relationships, with community-focused initiatives and supporting sustainability.
What We’re Looking For
- Proven leadership and commercial success in upscale or boutique hotels.
- Deep understanding of local markets and guest expectations.
- Familiarity with IHG and the voco brand is advantageous.
- A passion for staying ahead of industry trends and embracing cutting edge approaches
- A true people leader with the ability to inspire, develop and retain talent.
What We Offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.