Practice Manager - The Clinic Surgery
| Posting date: | 17 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 31 July 2025 |
| Location: | Ruthin, LL15 1PS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | M0044-25-0013 |
Summary
The following are the core responsibilities of this role. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. The Practice Manager is responsible for: a. Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities. b. Functional management of all clinical and administrative staff. c. Direct line management of the following staff: Administrative team, Dispensary Manager and dispensary team, Practice Nurse, Healthcare assistant. d. Managing the recruitment and retention of staff. e. Key liaison with Primary Care Network and LHB. f. Ensuring that all staff undertake a robust induction process, including staff employed via the LHB. g. Establishing, reviewing and regularly updating job descriptions and person specifications ensuring all staff are legally employed. h. Implementing an effective staff appraisal process. i. Implementing effective systems for the resolution of disciplinary and grievance issues. j. Maintaining an effective overview of and ensuring compliance with HR legislation. k. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. l. Managing the financial elements of the organisation, seeking to maximise income and reduce expenditure in conjunction with the partners. m. Liaising with the accountants and overseeing organisation accounts. n. Updating/ liaising with the Partners on financial matters e.g. ensuring invoices are paid, staff wages are paid, monitoring practice income. o. Ensuring the organisation has appropriate insurance cover. p. Managing contracts for services, e.g. medical equipment maintenance, premises checks. q. Managing the procurement of organisation equipment, supplies and services. r. Coordinating the reviewing and updating of all organisation policies and procedures. s. Coordinating projects within the organisation. t. Coordinating/implementing the compilation of organisation reports and the practice development plan (PDP) u. Ensuring the team reaches GMS targets (supported by clinicians/admin staff). v. Ensuring the organisation maintains compliance with its NHS contractual obligations. w. Actively encouraging and promoting the use of patient online services. x. Publishing communications for internal and external use such as an organisation newsletter on a quarterly basis. y. Maintaining the organisation website. z. Liaising at external meetings as required. aa. Marketing the practice appropriately. bb. Managing and supporting the management of all complaints in line with current legislation and guidance. cc. The management of the premises, including leading on health and safety aspects such as risk assessments and mandatory training. dd. Managing the organisation IT system, delegating staff to act as administrators. ee. Ensuring compliance with IT security and Information Governance. ff. Coordinating the organisation diary, ensuring meetings are scheduled appropriately. Secondary key responsibilities In addition to the primary responsibilities, the manager may be requested to: a. Deputise for the Partners at internal and external meetings. b. Act as the primary point of contact for LHB, community services, suppliers and other external stakeholders.