Community Caretaker
| Posting date: | 17 July 2025 |
|---|---|
| Salary: | £12.60 per hour |
| Hours: | Full time |
| Closing date: | 07 August 2025 |
| Location: | North Wales, UK |
| Remote working: | On-site only |
| Company: | North Wales Housing |
| Job type: | Permanent |
| Job reference: |
Summary
Here at North Wales Housing, we make a difference to people’s lives every day. If you’re committed to helping us achieve this, we’ll make sure we make a positive difference to your life too. Let’s work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness.
Our team of around 230 individuals mean a lot to us, too. We’re proud to say that we’re a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution.
The Package
Permanent contract
35 hours per week
Hourly rate of £12.60
Required to work in communal areas of North Wales Housing Offices, schemes and resident communal areas within the Northwest Wales, Caernarfon, Bangor and Anglesey areas
Minimum of 25 days annual leave plus bank holidays (pro rata)
Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
Further studies support and career development opportunities
Employee health assistance and Annual Leave purchase scheme
Enhanced maternity and paternity pay
Generous contributory pension scheme
The Role – Community Caretaker
As part of the Services Team, you’ll provide effective and consistent cleaning, caretaking and waste management service to NWH’s void properties. Assisting with the cleaning of resident communal areas and office spaces, including providing specialist cleans. You’ll play a key role across the organisation delivering value for money and customer satisfaction. This will involve:
Conduct thorough pre-void clearances via effective waste removal strategies, including responsible disposal at designated waste management facilities.
Carry out detailed cleaning prior to relet of properties, ensuring NWH standards are met.
Verify and program Communal entrance fobs/keys for void properties
Complete specialist cleaning tasks utilising appropriate equipment and following appropriate safety protocols
Assist Community Cleaners with the day-to-day cleaning of resident communal areas and NWH office spaces.
Support Community Safety Officers with initiatives related to cleanliness and compliance e.g. meter readings / assisting with a 2-person manual handling task.
Monitor stock levels and request cleaning materials as required.
Keep accurate records of waste disposal and cleaning activities for reporting purposes.
Escalate concerns efficiently to the relevant service manager.
Our Requirements – Community Caretaker
Experience of working within the cleaning/ maintenance sector preferably for a local authority/registered social landlord or commercial contractor
Experience of maintaining high health and safety standards within a cleaning/maintenance environment
Awareness of Health and Safety Procedures including Fire Safety, incident /accident/near miss reporting
Awareness of legislation in regard to COSSH. Legionella Control
Awareness of professional boundaries
Awareness of the support needs of vulnerable people
Awareness of Safeguarding.
Excellent verbal and written communication skills
Basic IT skills, including MS office packages.
Full UK drivers’ licence
You will demonstrate an ability to be courteous and be able to say basic greetings and pronounce place names accurately in Welsh.
At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for a basic DBS disclosure to be undertaken by our organisation.
North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.
Our team of around 230 individuals mean a lot to us, too. We’re proud to say that we’re a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution.
The Package
Permanent contract
35 hours per week
Hourly rate of £12.60
Required to work in communal areas of North Wales Housing Offices, schemes and resident communal areas within the Northwest Wales, Caernarfon, Bangor and Anglesey areas
Minimum of 25 days annual leave plus bank holidays (pro rata)
Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
Further studies support and career development opportunities
Employee health assistance and Annual Leave purchase scheme
Enhanced maternity and paternity pay
Generous contributory pension scheme
The Role – Community Caretaker
As part of the Services Team, you’ll provide effective and consistent cleaning, caretaking and waste management service to NWH’s void properties. Assisting with the cleaning of resident communal areas and office spaces, including providing specialist cleans. You’ll play a key role across the organisation delivering value for money and customer satisfaction. This will involve:
Conduct thorough pre-void clearances via effective waste removal strategies, including responsible disposal at designated waste management facilities.
Carry out detailed cleaning prior to relet of properties, ensuring NWH standards are met.
Verify and program Communal entrance fobs/keys for void properties
Complete specialist cleaning tasks utilising appropriate equipment and following appropriate safety protocols
Assist Community Cleaners with the day-to-day cleaning of resident communal areas and NWH office spaces.
Support Community Safety Officers with initiatives related to cleanliness and compliance e.g. meter readings / assisting with a 2-person manual handling task.
Monitor stock levels and request cleaning materials as required.
Keep accurate records of waste disposal and cleaning activities for reporting purposes.
Escalate concerns efficiently to the relevant service manager.
Our Requirements – Community Caretaker
Experience of working within the cleaning/ maintenance sector preferably for a local authority/registered social landlord or commercial contractor
Experience of maintaining high health and safety standards within a cleaning/maintenance environment
Awareness of Health and Safety Procedures including Fire Safety, incident /accident/near miss reporting
Awareness of legislation in regard to COSSH. Legionella Control
Awareness of professional boundaries
Awareness of the support needs of vulnerable people
Awareness of Safeguarding.
Excellent verbal and written communication skills
Basic IT skills, including MS office packages.
Full UK drivers’ licence
You will demonstrate an ability to be courteous and be able to say basic greetings and pronounce place names accurately in Welsh.
At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for a basic DBS disclosure to be undertaken by our organisation.
North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.