Ward Clerk - Adult Services
| Posting date: | 17 July 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 04 August 2025 |
| Location: | Southend on Sea, SS2 6PR |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0402-25-0031 |
Summary
Provide a first point of call for contact to the In-Patient Unit to provide general non-clinical advice, information, or guidance directly to patients, clients, relatives or carers Organising and maintaining a suitable filing system for documentson Teams General office duties including scanning, photocopying etc. Disposal of confidential documentsinto confidential waste bins Planning and organisation of straightforward tasks, some of which may be ongoing Taking telephone calls, sometimes from patients or distressed relatives where there may be barriers to understanding Ensuring that messages are passed to the correct person Distribution of post within the inpatient and community teams Responsible for the reporting of faulty equipment and monitoring of timely response from facilities, escalating where there are concerns to the Nurse in charge. General office organisation to include assisting with stock and on-going uniform ordering, raising purchase orders, collation of patient and family feedback. In addition to this any other appropriate duties as agreed with the Ward Manager Supports the daily tea & toast staff huddle Provides refreshments to relatives as requested in conjunction with volunteers Makes orders for sharps bins/ clinical waste Facilitates delivery and collections by courier for pharmacy Collates and delivers daily meal lists to the kitchen Preparation of HRAS packs and respite packs for community patients Assist the Matron/ Ward Manager in the collation & distribution of the weekly Friday round up to FH Care Teams Monitoring care box and folder locations. Collate compliments received. Contact IT support when necessary Scanning of patient paperwork onto electronic patient health records Maintaining statistical information as identified by the Head of Adult Services and/or Ward Sister/Charge Nurse. To be responsible for ensuring that volunteers are sought via the Volunteer Experience Team, to assist within the department and that they have a clearly defined task and sufficient direction and work to do in the support of all team members To ensure that volunteers understand what they are required to do and provide any monitoring and training that they require on an ongoing basis To foster a can do culture by actively seeking solutions to problems To foster a good working relationship with all Trustees, Executive and department staff with whom the job interacts To attend staff meetings as required To identify own on-going educational needs and discuss with the head of service to achieve those development needs