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Parts Call Centre Advisor

Job details
Posting date: 17 July 2025
Hours: Full time
Closing date: 24 July 2025
Location: Diss, Norfolk, IP21 4EZ
Company: Brook Street
Job type: Permanent
Job reference: BBBH417631_1752751611

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Summary

Call Centre Advisor - Diss

We are currently offering an excellent opportunity for a motivated and organised individual to join our busy centralised Parts Call Centre based in Diss.

This is a full-time position with a competitive basic salary and a performance-related bonus scheme. You will also benefit from 30 days of annual leave, including bank holidays.

Key Responsibilities:

  • Answering all inbound calls promptly and professionally

  • Advising, selling, and ordering parts for both trade and retail customers

  • Ensuring accurate processing of orders and internal documentation

  • Maintaining a high level of customer service and attention to detail

What We're Looking For:

  • Strong communication and organisational skills

  • High attention to detail

  • Friendly and confident telephone manner

  • Ability to work effectively as part of a team

  • No prior experience necessary - full training will be provided

Benefits:

  • Pension scheme

  • Life insurance

  • Staff discounts

  • Recommend-a-friend scheme

  • Ongoing training and career progression opportunities

If you're looking to join a supportive and growing team, this could be the perfect opportunity to start or further your career in a customer-focused environment.

How to Apply:
Contact Alison for more information on 01733968453 or

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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