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Young People's Housing Support Worker - Malvern, Worcestershire

Job details
Posting date: 17 July 2025
Salary: £18,000 per hour
Additional salary information: Competitive
Hours: Part time
Closing date: 15 August 2025
Location: Malvern, Worcestershire, WR14 1GF
Company: Platform Housing Group
Job type: Permanent
Job reference: 1123199

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Summary

Be Part of Positive Outcomes for Young People

We’re looking for a Young People’s Housing Support Worker to join our team at The Foyer, Malvern, supporting young people aged 16–25, including care leavers. You’ll play a vital role in helping them overcome challenges, develop life skills, and take confident steps toward independence.

You’ll offer both emotional and practical support — whether that’s helping someone build a life skills plan, navigate a tough conversation, or signposting them to local mental health, education, or housing services when extra help is needed. You’ll never be doing it alone — you’ll work alongside a supportive team and a wider network of professionals to make sure every young person gets the right help, at the right time. You’ll ensure our young people aren’t navigating challenges alone whilst they feel safe, respected and empowered where they live.

The role includes having a strong understanding of safeguarding and being able to identify when someone might be at risk, as well as recognising and addressing issues early — always with a supportive, restorative approach.

You’ll work closely with internal teams and external services to make sure our young people feel safe, respected, and empowered where they live.

This is a part-time role (25.75 hours per week), working a mix of day and evening shifts, including weekends and bank holidays. Shifts typically run from 8:30am to 5:30pm or 5:00pm to midnight plus 7 sleep-ins per month, with £5,507 annual sleep-in allowance.

We know working with young people can bring unexpected challenges, which is why you’ll never be left without support:

You’ll be part of a buddy system from day one and with regular check ins with your manager

Lone working procedures are in place and regularly reviewed. Your safety and wellbeing is not compromised

Full PPE is provided when needed

Our out-of-hours support team is available

Please note, internally, this role is known as Youth Development Worker

About You

You’ll be someone who genuinely wants to support young people in building brighter, more independent futures. With a calm, confident approach and a caring nature, you’ll bring positivity and purpose to each interaction.

You don’t need to come from a youth-specific background — if you’ve worked in housing, care, or support roles, you’ll already have valuable skills that transfer well. What matters most is that you’re resilient, committed, and ready to make a difference.

You’ll also have good digital skills, and you’ll be confident keeping accurate records, writing reports, and communicating effectively both face to face and in writing.

You’ll also have;

an understanding of safeguarding and anti-social behaviors

You’ll know how to set and maintain strong professional boundaries

You’ll bring a kind, proactive attitude, and build trust with the young people you support

Drivers License and access to a car is preferred however there is some flexibility on this

Due to our commitment to safeguarding, an Enhanced DBS will be required.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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