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Scheduler
| Posting date: | 16 July 2025 |
|---|---|
| Salary: | £28,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 15 August 2025 |
| Location: | Chelmsford, Essex, CM2 0HD |
| Company: | Daniel Owen Ltd |
| Job type: | Permanent |
| Job reference: | FGSC_1752653353 |
Summary
Scheduler
Chelmsford
Permanent
Office based
Key Responsibilities;
- To coordinate daily schedules and appointments for our field-service engineers,
- respond to customer calls and emails in a professional and timely manner.
- Schedule planned preventative maintenance (in-house and sub-contractor) and emergency callouts efficiently, adhering to service level agreements and specific client needs.
- Liaising with engineers to ensure job completion and accurate reporting.
- Maintain and update the service management system with job details and service contracts.
Requirements:
- At least 2 years proven experience in a scheduling, service desk, or administrative coordination role (fire protection or facilities management experience desirable).
- Excellent organisational and multitasking skills, confident communicator with strong customer service abilities.