Lead Support Worker - Social Care
| Posting date: | 16 July 2025 |
|---|---|
| Salary: | £13.21 per hour |
| Hours: | Full time |
| Closing date: | 05 August 2025 |
| Location: | Basingstoke, Hampshire |
| Remote working: | On-site only |
| Company: | Home Group Limited |
| Job type: | Permanent |
| Job reference: | 251124 |
Summary
Lead Support Worker
Basingstoke, Hampshire
Permanent, full time (37.5 hpw)
Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
This role can be challenging but there is no place better if you want to be part of a team that really cares and empowers you to help change a customer’s life for the better?
On the back of a lot of change in the service, we are now recruiting for a Lead Support Worker, and you’ll be at the heart of supporting our customers who have come from an entrenched street homeless background to develop their skills to live more independently in the community.
You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as a Support Coordinator)
• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Customer group – working age adults; requiring support to maintain their accommodation; move in to more secure and permanent accommodation and secondary needs of substance misuse, mental health and physical health conditions.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
• It is helpful if you have access to a car, but this is not essential for the role. The service does have a free car park for staff use.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review
Our team
Looking for a job where you really belong? Where you can be, well you! You will be joining our passionate Support Coordinators and our Toast Queen Samantha to deliver amazing things for our customers! You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
• We’re open to agreeing a work pattern with you but you will need to be available for lates, earlies and alternate weekends.
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• You will hold a caseload of customers and manage your own diary.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
• There’s a lot of support from external agencies too and the role would provide a wide range of networking and development opportunities.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
Basingstoke, Hampshire
Permanent, full time (37.5 hpw)
Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
This role can be challenging but there is no place better if you want to be part of a team that really cares and empowers you to help change a customer’s life for the better?
On the back of a lot of change in the service, we are now recruiting for a Lead Support Worker, and you’ll be at the heart of supporting our customers who have come from an entrenched street homeless background to develop their skills to live more independently in the community.
You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as a Support Coordinator)
• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Customer group – working age adults; requiring support to maintain their accommodation; move in to more secure and permanent accommodation and secondary needs of substance misuse, mental health and physical health conditions.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
• It is helpful if you have access to a car, but this is not essential for the role. The service does have a free car park for staff use.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review
Our team
Looking for a job where you really belong? Where you can be, well you! You will be joining our passionate Support Coordinators and our Toast Queen Samantha to deliver amazing things for our customers! You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
• We’re open to agreeing a work pattern with you but you will need to be available for lates, earlies and alternate weekends.
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• You will hold a caseload of customers and manage your own diary.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
• There’s a lot of support from external agencies too and the role would provide a wide range of networking and development opportunities.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.