Sub-Specialty Appointment Co-Ordinator
| Posting date: | 15 July 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 29 July 2025 |
| Location: | Liverpool, L8 7SS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9159-25-0144 |
Summary
Complete responsibility for the dietetics clinic diaries, utilising an excellent knowledge of outpatient clinics, including face to face, telephone and virtual bookings, the duration of appointment times as directed by the clinicians. Production of letters which inform patients of the appropriate appointment times and media type. The bookings can require sensitive negotiations with patients relating to their availability for clinic, with consideration being given to the correct application of the Patient Access Policy. Support colleagues and Booking Clerks in the handling of complex bookings, and potentially complaints and PALs queries, in relation to allocated sub- specialty. Register new tertiary referrals for allocated sub-specialty onto PAS system within 48 hours of receipt ensuring Referral to Treatment pathways are started/continued appropriately. Undertake analysis of patient tracking lists (PTL) information to ensure appropriate scheduling of patients and clinics in the correct order and undertake data quality reviews and action as appropriate. Full details of the roles and responsibilities for this post are available on the Job Description.