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Pension Support Officer

Job details
Posting date: 15 July 2025
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 27 July 2025
Location: Preston, PR2 8DY
Company: NHS Jobs
Job type: Permanent
Job reference: C9435-25-0293

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Summary

Ensure that the administration of pension data is correctly and accurately recorded for each employee achieving the required deadline dates. Deal with all aspects of the NHS Pension Scheme e.g. joiners, leavers, refunds, transfers and pension related queries. Provide manually calculated, accurate pensions information in conjunction with the information systems available (i.e. Pensions On line and ESR.), including calculations of a complex or sensitive nature ensuring information remains confidential for both employees and managers. Utilise these calculations to provide estimates of benefits, information for transfers, legal proceedings, age retirements, and the preservation of benefits. Assist with the administration to purchase any additional pension, ensuring all relevant application forms are completed and upon receipt deductions are entered correctly in ESR payroll system. Calculate arrears manually where necessary. Accurately maintain associated manual records Ensure the correct and timely input of data in ESR of new members pension scheme deductions from salary Assist the Pensions Team Manager in liaising with bereaved family members in regards to eligibility of pension benefits Ensure that Pensions Online (POL) is updated with accurate information for all types of pension awards Have a good knowledge of the NHS Pension Scheme rules and regulations, understand how these may affect employees and ensure the correct application of these regulations Adhere to Auto-Enrolment (AE) regulations and keep up to date with new legislation and that the Trust remain compliant with the Pensions Regulator Act Assist the Pensions Manager with the daily provision of concise and accurate information and /or clarification of Pension Regulations and procedures on enquiry. Additionally, providing details of the effects of any changes to Agenda for Change and M&D Terms and Conditions on pension membership (Maternity leave, flexible working, sickness, career breaks, salary sacrifice schemes)on request. Where personal or more specific pension details are required, following up such enquires promptly and effectively. Assists with the correction and updating of pension records which are in error Furnishing scheme members with benefit claim forms and ill-health retirement application forms on request Ensure all awards which are processed are checked and any amendments notified to NHS Pensions in a timely manner. Estimating the Abatement rule when required Estimating manual redundancy calculations Prepare, process and update NHS pension scheme records via the internet using the NHS Pensions online facility Ensure the correct set up and deduction for any local schemes including NEST and local Government Pension

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