Night receptionist
| Posting date: | 15 July 2025 |
|---|---|
| Salary: | £24,973.00 to £26,598.00 per year |
| Additional salary information: | £24973.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 27 July 2025 |
| Location: | Gillingham Kent, ME75NY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B9813-25-0114 |
Summary
Medway Community Healthcare Person Specification CRITERIA ESSENTIAL DESIRABLE Qualifications Educated to GCSE level or equivalent Customer Care Training NVQ or RSA Level 2 Knowledge of the Adastra/ Rio call taking system Experience Relevant experience of working in an office and call center, demonstrating working with and without supervision. Experience in dealing with the public face to face, including dealing with conflict. Working knowledge of Primary Care and Community Services and systems Demonstrate experience of team leadership and coordination. Working in the Out of Hours Environment Proven experience working with patients face to face Special knowledge / Expertise Knowledge of a wide range of IT applications and systems. The ability to handle/defuse difficult situations and to work and respond positively in a pressured environment The ability to cover at short notice. Knowledge of the Adastra / RIO system Disposition, Adjustment, Attitude Commitment The ability to maintain a calm/ caring And reassuring attitude. Flexible approach and willingness to work unsocial hours to include all Bank Holidays, Christmas and New Year. Ability to work in a rapidly changing environment. The ability to use initiative knowing when to refer for assistance Practical / Intellectual Skills Flexible approach to working hours The ability to work in a team Confidentiality and Discretion. Very good communication/interpersonal skills Date: