Operational Oversight and Optimisation Lead
| Posting date: | 15 July 2025 |
|---|---|
| Salary: | £55,690.00 to £62,682.00 per year |
| Additional salary information: | £55690.00 - £62682.00 a year |
| Hours: | Full time |
| Closing date: | 29 July 2025 |
| Location: | Newcastle upon Tyne, NE15 8NY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | G9914-25-0178 |
Summary
In this role, you are accountable for1. Define, develop, iterate and lead the Operational Oversight and Optimisation function to identify and drive improvements across NHSBSA Operational Directorates.2. Oversee the development, maintenance, and continuous improvement of Operational Oversight tools and processes that identify, analyse and track performance, gather and translate data into insightful intelligence, and identify risks, dependencies, and optimisation opportunities.3. Oversee the collation and assurance of performance data from a wide range of metrics and provide insightful narrative for inclusion in Service Boards across Operations.4. Oversee the administration and governance of Operational Service Boards.5. Establish and maintain strong relationships with senior colleagues across the organisation to support collaboration on Oversight and Optimisation initiatives and sharing of best practice.6. Lead engagement efforts with operational and enabling Directorates to promote knowledge sharing and alignment.7. Oversee the analysis of complex datasets to identify trends, inefficiencies, and opportunities for service improvement at an Operational, Directorate and Service level.8. Ensure Oversight and Optimisation activities are effectively monitored, measured, and reported through insightful narratives to support tactical and strategic decision-making.9. Lead large-scale Operational Oversight and Optimisation initiatives, ensuring smooth delivery and long-term impact.10. Embed Change Management principles within Oversight and Optimisation activities to drive sustainable improvement.11. Ensure alignment of Oversight activity with NHSBSAs strategic priorities, and operational business planning and that it delivers measurable benefits.12. Ensure robust and continuous improvement for the reporting of Oversight and Optimisation insights and intelligence gathered from across directorates.13. Ensure governance and transparency of all reporting mechanisms in alignment with internal controls and compliance requirements.14. Provide COO, Operational Directors and HoS with data-driven intelligence, insight, and strategic recommendations.15. Ensure reporting is timely, accurate, and supports meaningful strategic conversations.16. Establish and maintain a high-performing team culture that promotes curiosity, collaboration, innovation, and continuous learning.17. Provide direct line management of the Oversight and Optimisation Coordinator and matrix managed team members assigned to the team, supporting performance and development.18. Collaborate with senior enabling partners to align priorities and resources in support of Oversight and Optimisation objectives.19. Lead effective stakeholder engagement at all levels to support strategic alignment and collaborative delivery.20. Promote and benchmark NHSBSAs Operational Oversight model through internal and external engagement.21. Proactively ensuring that the Oversight and Optimisation function holds sufficient skills and job roles required to achieve team objectives. In addition to the above accountabilities, as post holder you are expected to.1. Undertake additional duties and responsibilities as required, aligned with the strategic purpose of the role and agreed with your line manager.2. Demonstrate NHSBSA values and core leadership capabilities, acting as a role model for high standards of behaviour, collaboration, and performance.3. Foster an inclusive, safe, and supportive working environment that promotes the health, well-being, and professional growth of yourself and others.4. Champion a culture that values diversity, equality, and inclusion, ensuring that all voices are respected and represented.5. Comply with all relevant NHSBSA policies, procedures, and governance frameworks, upholding integrity and accountability in all aspects of your work.