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Shop Supervisor

Job details
Posting date: 15 July 2025
Salary: £16 to £20 per hour
Hours: Full time
Closing date: 14 August 2025
Location: Shalford, Braintree
Remote working: On-site only
Company: Nilo & Company
Job type: Permanent
Job reference:

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Summary

Job Duties:

• Overseeing the day-to-day operations of the company’s business.
• Supervising and coordinating the activities of sales and related workers in the shop.
• Maintaining a positive and productive work environment, fostering teamwork and cooperation.
• Establishing and monitoring work schedules to ensure adequate coverage and optimal utilisation of staff.
• Making adjustments to schedules as needed, taking into account business trends and employee availability.
• Liaising with the shop manager and the managing director to promptly resolve any operational issues that may arise.
• Determining and recommending staffing needs to meet sales and productivity target.
• Assisting in the recruitment and training of new staff as required.
• Identifying training needs and support employee development to enhance their skills and performance.
• Maintaining accurate records of daily sales and other relevant data.
• Preparing regular reports on departmental activities and present them to the manager.

QUALIFICATION: NVQ Level 3 or equivalent or above

SKILLS:

• Strong communication and interpersonal skills
• Excellent customer service skills
• Good time management skills and be able to multitask
• Strong leadership and supervisory skills.
• Exceptional organisational and problem-solving skills
• Proficiency in financial record-keeping and inventory management
• Knowledge of marketing and promotional strategies.

EXPERIENCE:

Prospective employee should have at least one-year practical experience in the relevant field.

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