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VISITOR SERVICES ASSISTANT – GRADE 2

Job details
Posting date: 15 July 2025
Salary: £22,148 to £22,743 per year, pro rata
Hours: Part time
Closing date: 28 July 2025
Location: Neston, Cheshire
Remote working: On-site only
Company: The University of Liverpool
Job type: Permanent
Job reference: Job Ref: 096353

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Summary

THE UNIVERSITY OF LIVERPOOL

DIRECTORATE OF PEOPLE AND SERVICES
FACILITIES, RESIDENTIAL AND COMMERCIAL SERVICES

NESS GARDENS

VISITOR SERVICES ASSISTANT – GRADE 2

£22,148 - £22,743 pa (pro rata)

Are you proficient in customer service, with experience working front of house and at events? Are you looking for a new challenge? Would you like to join our Welcome Team?

We are looking for Visitor Services Assistant to provide an efficient and effective customer focused welcome to all our visitors, Members, volunteers and alumni at the University of Liverpool’s Ness Botanic Gardens.

As a Visitor Services Assistant you will be responsible for the service and delivery of all point of sale and welcome activities while observing at all times the principles of the visitor experience and always project a friendly, proactive, helpful and approachable image.

Working as part of a team, you will carry out day to day tasks as specified by your supervisor or Manager and have a flexible approach to working in all other areas at Ness Botanic Gardens.

You will have excellent communication skills, attention to detail and great customer service skills. Being a team player is an essential quality to enable and assist the Welcome Team to achieve their mission to provide excellence in value, quality, and customer experience.

You will have 3 GCSEs Grade C and above, or equivalent including English Language.

If the above sounds like you, we want to hear from you.

This post is part time (17.5 hours per week) and is available on a permanent basis.

Commitment to Diversity
The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.

Job Ref: 096353 Closing Date: 28 July 2025

For full details and to apply online, please visit: https://recruit.liverpool.ac.uk

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