Part Time Administrator/Order processor - Kingswinford
| Posting date: | 14 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 13 August 2025 |
| Location: | Pensnett Estate, 89 Second Avenue, Kingswinford, DY6 7PG |
| Company: | Booker Group |
| Job type: | Permanent |
| Job reference: | 26588 |
Summary
We are seeking an experienced Part Time Sales Order Processor / Administrator to join our team. The ideal candidate will be responsible for processing sales orders, providing administrative support, and helping to ensuring the smooth running of our Kingswinford depot.
• Taking and processing orders by telephone, from sales representatives, by e-mail and via bespoke food and beverage platforms such as F & B, Swiftcloud and Procure Wizard.
• Advising customers on out-of-stock items and providing replacement items.
• Liaising with customers, drivers, and the transport manager to ensure timely deliveries
• Coordinating with the London depot on required stocks and upcoming deliveries by Maddex and daily couriers.
• Organising last-minute couriers for customers who need additional stock outside their normal delivery day.
• Invoicing orders picked by our warehouse operators.
• Complete daily route planner.
• Logging in bound invoices and returns notes
• Logging any credits required.
• Ensuring all delivery paperwork has been returned at the end of the day, including proof of delivery, and that shortages are investigated.
• Log fuel receipts and any petty cash spend.
• Contacting buyers about stock issues and creating the daily out of stock list.
• Processing of free stock, samples and collections for buyers and account managers.
• Scanning and filing of all invoices, and transition to archive space when required.
• Dealing with general customer queries about orders, pricing and deliveries.
• Experience as a Sales Order Processor / Administrator or similar role
• Strong attention to detail and the ability to multitask.
• Excellent communication and customer service skills.
• Evidence of taking complex orders in past roles.
• Proficient in Microsoft Office Suite, especially Excel.
• Able to remain calm under pressure.
• Ability to work independently and as part of a team.