Business Support Assistant
| Posting date: | 14 July 2025 |
|---|---|
| Salary: | £24,404 to £25,183 per year |
| Hours: | Full time |
| Closing date: | 27 July 2025 |
| Location: | Spalding, Lincolnshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | South Holland District Council |
| Job type: | Contract |
| Job reference: |
Summary
We have an exciting opportunity for a Business Support Assistant to join our small but well-established team on a fixed term contract until March 2027.
We are looking for a proactive and enthusiastic Business Support Assistant to join our dynamic team within Neighbourhood Services. This varied and rewarding role will support key service areas including waste services, street cleaning, and parks and grounds maintenance. You will play a crucial part in helping the service run efficiently, contributing to ongoing improvements and ensuring high standards are maintained across the board.
Your responsibilities will include assisting with complaint responses, coordinating and responding to Freedom of Information (FOI) requests, supporting website content development, and contributing to a wide range of service improvement projects. A key focus will be the upcoming Waste Transformation Project, which will see the introduction of wheelie bins, a new food waste collection service, and the expansion of our existing garden waste service. This is an exciting time to join the team, as we look to deliver more sustainable and customer-focused services to our communities.
You’ll work closely with the wider Business Support Team to bring fresh ideas, support the implementation of change, and help drive forward innovation. This role is ideal for someone who enjoys working collaboratively, has strong organisational and communication skills, and is keen to develop their experience in a fast-paced, public service environment.
You will be joining a friendly, busy, and hard-working service, delivering efficient administrative support to the Neighbourhood Services team. The role will also be involved in supporting the Council’s upcoming waste transformation changes, including garden waste and the introduction of food waste collections.
What do we need from you:
Previous experience of office administration and working with the Microsoft Office packages
Ability to work on own initiative as well as part of a team
Accuracy and attention to detail, particularly when working to tight deadlines
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*
*Certain restrictions may apply
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Gemma Wray, Business Support Manager on Gemma.Wray@sholland.gov.uk.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
We are looking for a proactive and enthusiastic Business Support Assistant to join our dynamic team within Neighbourhood Services. This varied and rewarding role will support key service areas including waste services, street cleaning, and parks and grounds maintenance. You will play a crucial part in helping the service run efficiently, contributing to ongoing improvements and ensuring high standards are maintained across the board.
Your responsibilities will include assisting with complaint responses, coordinating and responding to Freedom of Information (FOI) requests, supporting website content development, and contributing to a wide range of service improvement projects. A key focus will be the upcoming Waste Transformation Project, which will see the introduction of wheelie bins, a new food waste collection service, and the expansion of our existing garden waste service. This is an exciting time to join the team, as we look to deliver more sustainable and customer-focused services to our communities.
You’ll work closely with the wider Business Support Team to bring fresh ideas, support the implementation of change, and help drive forward innovation. This role is ideal for someone who enjoys working collaboratively, has strong organisational and communication skills, and is keen to develop their experience in a fast-paced, public service environment.
You will be joining a friendly, busy, and hard-working service, delivering efficient administrative support to the Neighbourhood Services team. The role will also be involved in supporting the Council’s upcoming waste transformation changes, including garden waste and the introduction of food waste collections.
What do we need from you:
Previous experience of office administration and working with the Microsoft Office packages
Ability to work on own initiative as well as part of a team
Accuracy and attention to detail, particularly when working to tight deadlines
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*
*Certain restrictions may apply
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Gemma Wray, Business Support Manager on Gemma.Wray@sholland.gov.uk.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.