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SA659 - Customer Experience Adminstrator

Job details
Posting date: 14 July 2025
Salary: £12.73 per hour
Hours: Full time
Closing date: 30 July 2025
Location: Aberdeen, Aberdeenshire
Remote working: On-site only
Company: Sport Aberdeen
Job type: Permanent
Job reference: SA659

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Summary

At Sport Aberdeen, we are dedicated to providing outstanding services and ensuring our customers have the best possible experiences. We pride ourselves on our commitment to inclusion, excellence and customer focus.
We are currently seeking proactive and solutions-focused individuals who are passionate about providing exceptional customer support to join us.
Our customer experience administrators will be the first point of contact for our customers across a range of channels and services. You will be confident and adaptable to our different customer groups and able to recognise and deal sensitively with any customer inclusion needs.

You will be friendly, proactive, have great communication skills and enjoy working as part of a team. Above all, you will be committed to maintaining high customer service standards and ensuring customers receive enjoyable and effortless service in response to their enquiries.
You will have some background working in a customer service setting and using different software packages. Previous experience working in an office environment as well as an understanding of customer service standards are desirable but not essential.
If you believe that you have the skills and personal attributes for these positions, then we want to hear from you!
Job Code:
SA659
Post:
Customer Experience Administrator
Location:
Sport Aberdeen HQ
Position available:
Full time 37 hours per week:
Various shifts between 8am-8pm Mon-Fri and 9am-5pm Sat/Sun
Duration:
Permanent
Salary:
£12.73 per hour
If you have any specific questions about the role, please contact Therese Murphy
Closing date for Applications:
The closing date for applications is Wednesday 30th July 2025 at 12pm noon
Please see Sport Aberdeen website for more information.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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