Housing Solutions Team Leader
| Posting date: | 14 July 2025 |
|---|---|
| Salary: | £38,626 to £40,476 per year, pro rata |
| Hours: | Part time |
| Closing date: | 28 July 2025 |
| Location: | Salisbury, Wiltshire |
| Remote working: | On-site only |
| Company: | Wiltshire Council |
| Job type: | Permanent |
| Job reference: | 5290 |
Summary
Salary: £38,626 - £40,476 pro rata
Hours per week: 18.5 hours
Interview date: To be confirmed after shortlisting
Housing - Empowering Housing Solutions for All in Wiltshire
Be the change you want, advise, support, and empower those in your community without homes or in unsuitable housing today!
Our Housing Solutions Service offers advice and support to people who are homeless or at risk of homelessness. We help customers respond proactively to their housing situation and find suitable, affordable accommodation.
As a Housing Solutions Team Leader, based at our lively Bourne Hill Hub in Salisbury, you will share responsibility for the day-to-day running of the Housing Solutions Service in a job-share with another part-time team leader. Working hours are Wednesday afternoon, all day Thursday and Friday.
You will lead a dedicated team of about 11 FTE officers delivering housing advice and fulfilling our statutory duties. You and your team will work with people facing difficult circumstances - eviction, relationship breakdown, abuse, sofa surfing, or mortgage issues. Many of our customers are facing financial hardship or have experienced trauma.
We’re looking for someone who is empathetic, resilient, and able to work with both customers and staff in a trauma-informed way. You will provide expert advice and coach staff, ensuring they work proactively to prevent or relieve homelessness in a customer-centred way. You will be collaborating with colleagues and external agencies on complex cases.
You will bring at least 3 years’ experience in housing, a degree or equivalent, in-depth knowledge of allocations and homelessness law, private rented sector law and social housing law.
Hours per week: 18.5 hours
Interview date: To be confirmed after shortlisting
Housing - Empowering Housing Solutions for All in Wiltshire
Be the change you want, advise, support, and empower those in your community without homes or in unsuitable housing today!
Our Housing Solutions Service offers advice and support to people who are homeless or at risk of homelessness. We help customers respond proactively to their housing situation and find suitable, affordable accommodation.
As a Housing Solutions Team Leader, based at our lively Bourne Hill Hub in Salisbury, you will share responsibility for the day-to-day running of the Housing Solutions Service in a job-share with another part-time team leader. Working hours are Wednesday afternoon, all day Thursday and Friday.
You will lead a dedicated team of about 11 FTE officers delivering housing advice and fulfilling our statutory duties. You and your team will work with people facing difficult circumstances - eviction, relationship breakdown, abuse, sofa surfing, or mortgage issues. Many of our customers are facing financial hardship or have experienced trauma.
We’re looking for someone who is empathetic, resilient, and able to work with both customers and staff in a trauma-informed way. You will provide expert advice and coach staff, ensuring they work proactively to prevent or relieve homelessness in a customer-centred way. You will be collaborating with colleagues and external agencies on complex cases.
You will bring at least 3 years’ experience in housing, a degree or equivalent, in-depth knowledge of allocations and homelessness law, private rented sector law and social housing law.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.