Customer Support Officer
Posting date: | 14 July 2025 |
---|---|
Hours: | Full time |
Closing date: | 20 July 2025 |
Location: | Birmingham, West Midlands |
Remote working: | Hybrid - work remotely up to 3 days per week |
Company: | Safe Enviro Ltd |
Job type: | Permanent |
Job reference: |
Summary
As a Customer Support Officer in our company, you will
provide first-line support to users by resolving technical
issues, troubleshooting software and system-related
problems, and offering product guidance. Youll assist
customers via phone, email, and remote tools, escalate
unresolved cases to technical teams, and ensure a high
standard of service.
provide first-line support to users by resolving technical
issues, troubleshooting software and system-related
problems, and offering product guidance. Youll assist
customers via phone, email, and remote tools, escalate
unresolved cases to technical teams, and ensure a high
standard of service.