Customer Care Administrator (FTC until Jan 2026)
| Posting date: | 14 July 2025 |
|---|---|
| Salary: | £30,000 to £32,000 per year |
| Hours: | Full time |
| Closing date: | 13 August 2025 |
| Location: | Fair Oak, Eastleigh |
| Remote working: | On-site only |
| Company: | OutThere RPO |
| Job type: | Contract |
| Job reference: |
Summary
OutThere is delighted to be partnering with a leading, well-respected name in property development. Known for building high-quality homes and fostering a vibrant, people-first culture, they’re now seeking a Customer Care Administrator to join their team on a 6-month maternity contract.
If you're confident in managing a demanding workload, have a solid understanding of the construction industry, and enjoy working in a vibrant environment, this could be the ideal role for you.
The Role:
This is a fast-paced administration role that supports the Customer Care team in ensuring an excellent post-occupancy experience for homeowners. You’ll be responsible for keeping everything on track — from managing emails, updating tickets onto specific software and coordinating remedial works and subcontractor visits.
Interviews happening ASAP — Apply now or send your CV directly to recruitment@outthererpo.com or call 02392 008680
Day-to-Day Duties:
* Managing the customer care mailbox and handling post-occupation queries
* Logging and tracking snagging/defect tickets via internal systems
* Issuing jobs to subcontractors and operatives
* Managing client/homeowner expectations professionally and proactively
* Providing all-round support to the Customer Care Manager and wider team
If you're confident in managing a demanding workload, have a solid understanding of the construction industry, and enjoy working in a vibrant environment, this could be the ideal role for you.
The Role:
This is a fast-paced administration role that supports the Customer Care team in ensuring an excellent post-occupancy experience for homeowners. You’ll be responsible for keeping everything on track — from managing emails, updating tickets onto specific software and coordinating remedial works and subcontractor visits.
Interviews happening ASAP — Apply now or send your CV directly to recruitment@outthererpo.com or call 02392 008680
Day-to-Day Duties:
* Managing the customer care mailbox and handling post-occupation queries
* Logging and tracking snagging/defect tickets via internal systems
* Issuing jobs to subcontractors and operatives
* Managing client/homeowner expectations professionally and proactively
* Providing all-round support to the Customer Care Manager and wider team