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Business Development Executive

Job details
Posting date: 14 July 2025
Salary: £24,000 to £26,000 per year
Additional salary information: Uncapped Commission Structure
Hours: Full time
Closing date: 25 July 2025
Location: LE16 7QU
Remote working: On-site only
Company: Welcomm Communications LTD
Job type: Permanent
Job reference: BDE

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Summary

Role Info - Business Development Executive
Salary – £24,000 - £26,000 per annum, depending on experience
Location – 24 The Point, Rockingham Road, Market Harborough, LE16 7QU
Location - Office/Hybrid (Post Probation)
Contract – Full time permanent (37.5 hours per week)
Contact – miriam.jose@welcomm.co.uk or 0800 064 64 64


About Us
At Welcomm Communications, we’re more than just a service provider. Our team is dedicated to supporting businesses, ensuring they have all the necessary tools to effectively communicate; we’re in the business of helping businesses connect to their customers. Their success is our success. This commitment is what truly brings a family feel to our business.

We are immensely proud to be known for our award-winning customer service and operational support, having been recognised as O2’s Business Partner of the Year for six consecutive years—an unprecedented accomplishment and we are committed to continuing this excellent service for our customers.


Our core values drive everything we do:
People First: We take care of our people; the rest takes care of itself.
Innovation: We drive progress using technology and creativity.
Collaboration: We achieve more by working together.
Trust (Integrity): We demonstrate integrity, through actions, not just words
We are Welcomm.


Role Purpose
As a Business Development Executive, you will be championing Welcomm’s growth by generating a sustainable pipeline of high-quality new business leads. Through proactive outreach, thorough research and strategic calling efforts, you will identify and engage with potential customers, seeking to uncover and understand their needs, with the aim of booking meaningful appointments for Business Development Managers (BDMs).


Role Responsibilities
Proactively research and identify potential business opportunities.
Initiate contact with prospective customers, making smart use of various channels, including cold calling, email marketing and social media.
Assess the needs and pain points of potential customers, facilitating the BDMs alignment of Welcomm’s service offerings with customer expectations.
Effectively present Welcomm's value proposition to spark interest and encourage customers to learn more about our services.
Convert new business leads into high-quality genuine appointments for the BDMs.
Collaborate with BDMs to ensure meetings are well-prepared, providing them with relevant insights and background information from the initial need find.
Document customer contact updating The Layer, CRM system, to facilitate future opportunities.
Maintain a positive attitude and persevere in the face of challenges, using setbacks as opportunities to develop new skills and improve performance.
Establish and nurture strong relationships with potential customers, positioning Welcomm as their first choice when existing contracts are expiring, and they are looking for new solutions.


Education and Skills/Qualifications
English and Maths GCSE (Essential)
Proficient in Microsoft Suite (Essential)
Great active listening skills.
Experience in a customer facing role, i.e. customer service, retail or hospitality (Beneficial)
Experience in telesales and cold calling (Beneficial)


Personal Attributes
Passionate about customer support.
Strong communicator.
Resilient – navigate challenges with determination, viewing obstacles as learning opportunities.
Detail-orientated with a high level of organisation.
Patience – persistent but not belligerent.


What We Offer
Competitive salary.
Quarterly paid uncapped commission structure.
An enhanced annual leave entitlement.
The option to buy or sell days.
Employee recognition events, awards, and incentives.
Paid volunteering day.
Hybrid working (post probation).
Healthcare cashback plan to help with medical and therapy bills, 24/7 GP access and an employee assistance programme (EAP).
Retail and hospitality discounts through Perkbox.
Partner discounts through O2 Open


Interview Process
Our team will carefully review your CV to ensure it matches the requirements for the role. Then our Recruitment and Learning Specialist will give you a call to chat about the role, your experience, and answer any questions you might have.

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