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Corporate Complaints Officer

Job details
Posting date: 14 July 2025
Salary: £38,928 to £41,895 per year
Hours: Full time
Closing date: 01 August 2025
Location: Lyndhurst, Hampshire
Remote working: Hybrid - work remotely up to 2 days per week
Company: New Forest District Council
Job type: Permanent
Job reference:

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Summary

Join Our Team as a Corporate Complaints Officer

Are you passionate about service improvement and skilled in resolving complex issues? We’re looking for a Corporate Complaints Officer to join our Information Governance and Complaints Team to lead the Council’s stage 2 complaints process and help shape a culture of accountability and learning.

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Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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