Healthcare support worker – Clinical Care - DPU/SDAU
| Posting date: | 14 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,625 - £25,674 per annum (pro rata) |
| Hours: | Part time |
| Closing date: | 13 August 2025 |
| Location: | Norwich, NR4 7UY |
| Company: | Norfolk and Norwich University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7344214/234-25-HCSW-S0158 |
Summary
A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.
As part of the DPU/SDAU team you will have the opportunity to work with all members of the multidisciplinary team within the Surgical Care Group, to experience being part of a team that provides patient-centred care delivered with dignity, respect, and compassion. An HCA is a vital part of our nurse-led team and essential to allow our patient to get ready for their surgeries, and to return, recover and be discharged home, leaving the unit prepared for the following day.
DPU/SDAU embraces the opportunity for staff development, and the individual will gain knowledge and skills in basic patient care, vital signs and glucose monitoring, and other enhanced practices such as ECG and venepuncture. You will learn about clinical measurement parameters and the use of the NEWS 2 scoring system following attendance at the required Trust training programs.
The unit opens Monday to Friday between 7am and 10pm, and weekends 7am to 7:30pm (closed on Bank Holidays), and the working pattern is a mixture of shifts: 7am-1pm, 7am-7:30pm and 9:30am-10pm.
Candidates successful in securing an interview are encouraged to visit the unit (depending on availability).
HCAs work collaboratively with the nursing team, both independently and under direct supervision. They work closely with the requirements of Trust and Departmental policies and procedures to ensure that patients receive the care as required.
Every day is different! We look after a variety of specialties, from Plastic, Orthopaedic, General, Vascular, Urology, Gynaecology, Ophthalmology and more.
The main objectives of this post are:
• Assisting in the care of the surgical patient during their admission to the Unit and in the preparation for their discharge following their surgical procedures.
• Moving and transferring patients on trolleys and beds, with the minimum discomfort to the patient.
• Supporting the staff in providing safe, high-quality care in an appropriate environment and assisting in core positioning and comfort of the patients.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
• Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
• Adherence to the uniform trust policy.
• To act as a role model to others; always projecting a professional image.
• Understands what is meant by duty of care and the boundaries of the HCSW – Clinical care role.
• Adherence to NNUH policies consistently.
• To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
• To participate in audit as required.
• To develop self-awareness, building resilience, relationship building, self-care and adaptability.
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
This advert closes on Sunday 20 Jul 2025
As part of the DPU/SDAU team you will have the opportunity to work with all members of the multidisciplinary team within the Surgical Care Group, to experience being part of a team that provides patient-centred care delivered with dignity, respect, and compassion. An HCA is a vital part of our nurse-led team and essential to allow our patient to get ready for their surgeries, and to return, recover and be discharged home, leaving the unit prepared for the following day.
DPU/SDAU embraces the opportunity for staff development, and the individual will gain knowledge and skills in basic patient care, vital signs and glucose monitoring, and other enhanced practices such as ECG and venepuncture. You will learn about clinical measurement parameters and the use of the NEWS 2 scoring system following attendance at the required Trust training programs.
The unit opens Monday to Friday between 7am and 10pm, and weekends 7am to 7:30pm (closed on Bank Holidays), and the working pattern is a mixture of shifts: 7am-1pm, 7am-7:30pm and 9:30am-10pm.
Candidates successful in securing an interview are encouraged to visit the unit (depending on availability).
HCAs work collaboratively with the nursing team, both independently and under direct supervision. They work closely with the requirements of Trust and Departmental policies and procedures to ensure that patients receive the care as required.
Every day is different! We look after a variety of specialties, from Plastic, Orthopaedic, General, Vascular, Urology, Gynaecology, Ophthalmology and more.
The main objectives of this post are:
• Assisting in the care of the surgical patient during their admission to the Unit and in the preparation for their discharge following their surgical procedures.
• Moving and transferring patients on trolleys and beds, with the minimum discomfort to the patient.
• Supporting the staff in providing safe, high-quality care in an appropriate environment and assisting in core positioning and comfort of the patients.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
• Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
• Adherence to the uniform trust policy.
• To act as a role model to others; always projecting a professional image.
• Understands what is meant by duty of care and the boundaries of the HCSW – Clinical care role.
• Adherence to NNUH policies consistently.
• To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
• To participate in audit as required.
• To develop self-awareness, building resilience, relationship building, self-care and adaptability.
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
This advert closes on Sunday 20 Jul 2025