System Support Assistant
| Posting date: | 14 July 2025 |
|---|---|
| Salary: | £24,625.00 to £25,674.00 per year |
| Additional salary information: | £24625.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 23 July 2025 |
| Location: | Stokesley, TS9 5QT |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9319-25-0673 |
Summary
The System Support Assistant is responsible for the successful operation of the NEP Service Desk support by the System Support Officers. Teamwork is key in this role and the System Support Team work very closely together to ensure that all Service Desk calls are either managed and resolved, or escalated within predefined timescales, and in accordance with NEP Service Level Agreements. The Systems Support Officer will provide support and guidance to members of the NEP Consortium as required in relation to system functionality and best practice across all business processes; P2P, O2C and A2R solutions.