Payments and Income Service Manager
| Posting date: | 11 July 2025 |
|---|---|
| Salary: | £57,991 to £62,080 per year |
| Hours: | Full time |
| Closing date: | 27 July 2025 |
| Location: | Ellesmere Port, Cheshire |
| Remote working: | On-site only |
| Company: | Cheshire West and Chester |
| Job type: | Permanent |
| Job reference: | 4056 |
Summary
An exciting opportunity has arisen for a motivated Transactional Services Payments and Income Service Manager to join our Payments and Income Team providing a shared service across both Cheshire West and Chester and Cheshire East Councils in addition to council companies, schools, and academies.
This pivotal, fast-paced, and exciting role will lead the delivery of a high-quality customer-focussed Payments and Income Service ensuring effective leadership and management of our dedicated operational teams. With in-depth technical knowledge and understanding of Payments and Income practice, you will provide proficient leadership to ensure the service is well positioned to effectively mobilise and embed a programme of transformational change. Excellent communication and engagement skills with the ability to analyse and appraise strategic change options will be crucial to this role.
In return, you will be playing your part to make a difference to our colleague experience at a high performing Council. You will also receive 26 days annual leave plus bank holidays, rising to 31 days annual leave plus bank holidays after 5 years’ service. The role is designated as fully agile being home-based with occasional visits to various customers and partners located across Cheshire West and Chester and Cheshire East Councils. You will be supported to work flexibly and have access to a range of benefits in terms of reward, wellbeing, and development.
By joining Cheshire West and Chester Council, you will be part of a GOLD Investors in People (IiP) organisation which is focused on building a stronger future where we all play our part in thriving, caring and sustainable communities.
For an informal discussion about the role contact Mel Fitzpatrick, Head of Transactional Shared Services: Melanie.fitzpatrick@Cheshirewestandchester.gov.uk
This pivotal, fast-paced, and exciting role will lead the delivery of a high-quality customer-focussed Payments and Income Service ensuring effective leadership and management of our dedicated operational teams. With in-depth technical knowledge and understanding of Payments and Income practice, you will provide proficient leadership to ensure the service is well positioned to effectively mobilise and embed a programme of transformational change. Excellent communication and engagement skills with the ability to analyse and appraise strategic change options will be crucial to this role.
In return, you will be playing your part to make a difference to our colleague experience at a high performing Council. You will also receive 26 days annual leave plus bank holidays, rising to 31 days annual leave plus bank holidays after 5 years’ service. The role is designated as fully agile being home-based with occasional visits to various customers and partners located across Cheshire West and Chester and Cheshire East Councils. You will be supported to work flexibly and have access to a range of benefits in terms of reward, wellbeing, and development.
By joining Cheshire West and Chester Council, you will be part of a GOLD Investors in People (IiP) organisation which is focused on building a stronger future where we all play our part in thriving, caring and sustainable communities.
For an informal discussion about the role contact Mel Fitzpatrick, Head of Transactional Shared Services: Melanie.fitzpatrick@Cheshirewestandchester.gov.uk
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