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Head of Patient Services

Job details
Posting date: 11 July 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 08 August 2025
Location: Lymington, SO41 8ZZ
Company: NHS Jobs
Job type: Permanent
Job reference: B0038-25-0010

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Summary

About Oakhaven Hospice At Oakhaven Hospice, we are dedicated to providing outstanding palliative and end-of-life care to individuals and their families in the New Forest, Totton, and Waterside communities. Our compassionate and holistic approach supports patients with life-limiting conditions, enabling them to live life as fully as possible. We are proud to be at the heart of our community, offering inpatient, outpatient, and at-home services that truly make a difference. The Role We are seeking a visionary and compassionate Head of Patient Services to lead, develop, and inspire our clinical teams. This senior leadership role is pivotal in ensuring the delivery of high-quality, patient-centred care that aligns with Oakhavens values and strategic objectives. Key Responsibilities Provide strategic and operational leadership across all patient services, including inpatient, day hospice, community, and Therapy Services. Ensure compliance with relevant healthcare regulations and uphold CQC standards of excellence. Lead and develop multidisciplinary teams to deliver holistic, responsive, and personalised care. Work closely with the Deputy CEO to shape and implement clinical strategy and service development. Champion a culture of continuous improvement, innovation, and staff development. About You You will be an experienced and compassionate leader with a strong background in palliative care, nursing, or a related clinical field. Youll be confident managing teams, driving clinical excellence, and building relationships with stakeholders at all levels. You will be experienced in managing change, able to work under pressure and across organisational teams. Essential Criteria Registered healthcare professional (NMC, HCPC or equivalent) Post registration Post Registration qualification in cancer/palliative care or relevant subject Significant senior management experience within a healthcare or hospice setting. Proven ability to lead and inspire multidisciplinary teams. Deep understanding of palliative and end-of-life care. Excellent interpersonal, organisational, and decision-making skills. Non-Medical Prescriber (Level 6 or 7) Desirable Experience of working in the charity or voluntary sector. Postgraduate qualification in healthcare leadership or management. Experience of audit and research What We Offer In return for your commitment and hard work, we offer: The opportunity to make a meaningful impact in your community. A supportive, friendly, and inclusive working environment. Training and development opportunities to help you grow in your role. A chance to work as part of a dedicated and successful team. Benefits Holiday: 28 days plus bank holidays (Pro rata for part time employees) Long service leave at 5 and 10 years Auto enrolment company pension scheme (with ability to retain membership of NHS Pension Scheme subject to qualifying criteria) Life Assurance Cycle to work Scheme Cash Health Plan Employee Assistance Programme - Help@Hands App from Unum Excellent Education & Development Opportunities Wellbeing Support A truly supportive and caring environment

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